Customer Service Advisor Qgsc

2 months ago

Sunshine Coast, Australia Transport and Main Roads Full time

**Key responsibilities include**: - Deliver government services including Housing, Office of Fair Trading and other services, through a variety of communication channels to enable customers to complete their requests in an efficient and effective manner. Develop and maintain comprehensive knowledge of procedures, processes and required services to be able to perform service interactions across various customer channels including face to face, phone and online. Navigate effectively, multiple systems and databases to conduct operational and administrative tasks to support efficient service delivery. Assess customer needs and provide appropriate information and direction to appropriate service channel, including referring customers to other service specialists and locations, where appropriate. Work collaboratively as an effective team member to achieve key team and individual performance targets, supporting and participating in team activities and assisting to meet team objectives. If required, you may be requested to provide training and mentoring to customer service advisors and trainees in customer services, systems, and products.
To thrive in this role, you will need to demonstrate the following: - Passion and commitment towards delivering a positive customer experience in various forms of delivery. Strong communications skills, both verbal and written, that is succinct, adaptable, and informative. Respect and appreciation for legislation and policy frameworks by consistently operating to key standards. Upholds integrity through responsible management and use of processes and resources. Openness to diversity and support practices that enable all individuals to participate to their fullest ability. You enhance safety and inclusion in the team by sharing ideas and participating in initiatives. Ability to contribute to a positive team culture.
Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

  • Customer Advisor

    5 months ago

    Sunshine Coast, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: QLD- Brisbane North & Sunshine Coast - **Be rewarded and recognised for the value you bring**: - **Make a genuine difference through the work you do**: - **Work in a collaborative and inclusive team environment** **It’s more than a career at NAB. It’s about more opportunity, more moments to make a...

  • Customer Advisor

    5 months ago

    Sunshine Coast, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: QLD- Brisbane North & Sunshine Coast - **Be rewarded and recognised for the value you bring**: - **Make a genuine difference through the work you do**: - **Work in a collaborative and inclusive team environment** **It’s more than a career at NAB. It’s about more opportunity, more moments to make a...

  • Customer Advisor

    3 months ago

    Sunshine Coast, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time, Permanent Part time **Region**: QLD- Brisbane North & Sunshine Coast **Are you ready to take your career to new heights while enjoying the stunning Sunshine Coast?** We're looking for a dynamic and customer focused Customer Advisor to join our team in Noosa. Embrace the vibrant coastal lifestyle as you provide...

  • Customer Advisor

    2 months ago

    Sunshine Coast, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: QLD- Brisbane North & Sunshine Coast **Are you ready to take your career to new heights?** We're looking for a dynamic and customer focused Customer Advisor to join our team in **Maryborough**. Embrace the vibrant coastal lifestyle as you provide exceptional service and financial guidance to our valued...

  • Customer Advisor

    2 months ago

    Sunshine Coast, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: QLD- Brisbane North & Sunshine Coast **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.** **The role**: As a Customer Advisor, you will be an important pillar in the community of **Buddina**! Supporting our **Kawana Shoppingworld...

  • Customer Advisor

    2 months ago

    Sunshine Coast, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: QLD- Brisbane North & Sunshine Coast - We care about each other. - We are empowered to make a positive difference in for customers and communities - Make a genuine difference through the work you do **The role**: As a Customer Advisor, you will be an important pillar in the community of **Gympie**! Supporting...

  • Service Advisor

    4 months ago

    Sunshine Coast, Australia Sunny Coast Jobs Full time

    If you have a passion for cars but are more suited for an office and customer service role, this job is for you. Work alongside a happy office team who are hard workers but have a lot of laughs and enjoy the culture. We only work Monday to Friday 7.30am till 5pm (No weekend work). The service advisor role includes duties such as: - Greeting customers -...

  • Client Services Advisor

    5 months ago

    Sunshine Coast, Australia Youi Pty Ltd Full time

    **Why Youi**: - Awesome incentives and employee benefits - State of the Art Sunshine Coast HQ - Career progression pathways At Youi, we like to do things differently. Since Day 1, we've challenged the Australian insurance industry to provide a better experience for our customers with our focus on Insurance for Individuals. One of the main differences we...

  • Client Services Advisor

    3 months ago

    Sunshine Coast, Australia Youi Full time

    At Youi , we are growing , and we need driven individuals to join our team and deliver awesome customer service. As a Client Services Advisor, you'll be ensuring our customers get the exceptional service they deserve. Whether it's handling inquiries or managing policy updates, you'll be the face of our customer-centric approach. Plus, if you thrive in a...

  • Customer Relations Advisor

    5 months ago

    Sunshine Coast, Australia u&u Recruitment Partners Full time

    Who are u&u? Who are we partnering with? Our client provides water supply services to Queensland communities. **The role**: Working as The Customer Relations Advisor you will work closely with the Development Services team and the Customer Relations Lead to drive continuous improvements around customer experience. You will support with escalations and...

  • Customer Service Advisor

    5 months ago

    Gold Coast, Australia Webhelp Full time

    **Customer Service/Support** **Location** - Gold Coast, Australia*** Job Title: Customer Service Advisor **Job Description**: The Advisor position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems...

  • Service Advisor

    3 days ago

    Sunshine Coast, Australia AUTOrecruit Full time

    About the Role:As a Service Advisor, you will play a pivotal part in delivering exceptional customer experiences at our busy multi-franchise site in Maroochydore. Your primary focus will be on managing customer expectations and ensuring their needs are met in a timely and satisfactory manner.Key Responsibilities:Resolving customer complaints in a...

  • Customer Advisor

    2 days ago

    Gold Coast, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time, Permanent Full time **Region**: QLD- Brisbane South & Gold Coast **Customer Advisor** Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver...

  • Client Services Advisor

    4 weeks ago

    Sunshine, Australia Youi Full time

    About YouiWe're a dynamic company that's passionate about delivering exceptional customer experiences. Our team is growing, and we're looking for driven individuals to join us in delivering outstanding customer experiences.Job SummaryWe're seeking a Client Services Advisor to provide exceptional service to new and existing clients, listening to their needs...

  • Service Advisor

    5 months ago

    Sunshine, Australia Auto Talent Full time

    My client is a respected leader in diesel fuel injection services, repairs, and parts solutions, known for their impressive history of technological innovation in diesel engine sub-systems. They maintain strong partnerships with major manufacturers across Australia. As a Service Advisor at their Sunshine West branch, you will play a pivotal role in...

  • Service Advisor

    5 months ago

    Sunshine, Australia Auto Talent Full time

    My client is a respected leader in diesel fuel injection services, repairs, and parts solutions, known for their impressive history of technological innovation in diesel engine sub-systems. They maintain strong partnerships with major manufacturers across Australia. As a Service Advisor at their Sunshine West branch, you will play a pivotal role in...

  • Customer Advisor

    5 months ago

    South Coast, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: NSW- South coast region - Recognised as a top #3 employer on the 2022 LinkedIn Top Companies list to grow your career. - Make a real difference for our customers and communities - Be rewarded and recognised for the value you bring **It’s more than a career at NAB. It’s about more opportunity, more moments...

  • Customer Advisor

    5 months ago

    South Coast, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time, Permanent Full time **Region**: NSW- South coast region - Recognised as a top #3 employer on the 2022 LinkedIn Top Companies list to grow your career. - Make a real difference for our customers and communities - Be rewarded and recognised for the value you bring **It’s more than a career at NAB. It’s about more...

  • Customer Advisor

    5 months ago

    South Coast, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: NSW- South coast region - Recognised as a top #3 employer on the 2022 LinkedIn Top Companies list to grow your career. - Make a real difference for our customers and communities - Be rewarded and recognised for the value you bring **It’s more than a career at NAB. It’s about more opportunity, more moments...

  • Customer Advisor

    5 months ago

    South Coast, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: NSW- South coast region - Recognised as a top #3 employer on the 2022 LinkedIn Top Companies list to grow your career. - Make a real difference for our customers and communities - Be rewarded and recognised for the value you bring **It’s more than a career at NAB. It’s about more opportunity, more moments...