Customer Advisor

7 months ago

Sunshine Coast, Australia NAB - National Australia Bank Full time

**Work type**: Permanent Part time
**Region**: QLD- Brisbane North & Sunshine Coast
- **Be rewarded and recognised for the value you bring**:

- **Make a genuine difference through the work you do**:

- **Work in a collaborative and inclusive team environment**

**It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.**?

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

It’s a good time to see what more you can find at NAB as a Customer Advisor.

**This positions is 5 days per week with hours specified as below**:
**Monday 9:15am-4:15pm**
**Tuesday 9:15am-4:15pm**
**Wednesday 9:15am-4:15pm**
**Thursday 9:15am-4:15pm**
**Friday 9:15am-5:15pm**

As a Customer Advisor, you will act as the face of NAB to the community, working closely with our customers to help them with their banking needs and deliver exceptional customer service in an environment that is challenging and fast-paced.

Supporting our **Kingaroy QLD **branch, you will be the first point of contact for customers when they visit our retail branch, whether it’s to open an account, inquire about our products, or manage their finances. You’ll be involved in every aspect of the customer journey by helping them find solutions to their financial needs through our products, services, and advice.

Every day is different in our NAB branches and as well as providing great customer service, you will have the opportunity to gain leadership skills, develop your career path within NAB and work in a diverse team environment.

If you are interested in a career in financial services, starting as Customer Service Advisor is the first step of many towards several career pathways at NAB.

**What will your day look like?**
- Helping customers find NAB’s most suitable products and services that best matches their needs and ensuring they receive a seamless, consistent and customised customer service experience every step of the way.
- Assisting our customers with account opening, unsecured Lending and banking transactions and being responsible for ensuring all customer details are accurate and up-to-date
- Demonstrating our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy and secure
- Undertaking ongoing training and development to enhance your career development

**What you will bring**:

- A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile.
- An ability to work collaboratively as a team and resilience, self-motivation and energy to create our signature customer experience.
- A keen eye for detail that ensures transactions are completed efficiently and accurately
- An appreciation for inclusion and the diversity of our customers

**More focus on you**

All new Customer Advisors receive NAB’s tailored onboarding and training program to ensure they are set up for success. As a reward for your success and passion for helping customers, we offer a multitude of benefits including an attractive base salary and fantastic career-growth opportunities.

**A diverse and inclusive workplace works better for everyone**

At NAB, we are intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It is a huge part of what makes NAB such a special place to be.

**Join NAB**

If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.

Please note unsolicited CVs from agencies will not be accepted.

  • Customer Advisor

    4 weeks ago

    Sunshine Coast, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: QLD- Brisbane North & Sunshine Coast **Customer Advisor** Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change...

  • Customer Advisor

    7 months ago

    Sunshine Coast, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: QLD- Brisbane North & Sunshine Coast - **Be rewarded and recognised for the value you bring**: - **Make a genuine difference through the work you do**: - **Work in a collaborative and inclusive team environment** **It’s more than a career at NAB. It’s about more opportunity, more moments to make a...

  • Customer Advisor

    4 months ago

    Sunshine Coast, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time, Permanent Part time **Region**: QLD- Brisbane North & Sunshine Coast **Are you ready to take your career to new heights while enjoying the stunning Sunshine Coast?** We're looking for a dynamic and customer focused Customer Advisor to join our team in Noosa. Embrace the vibrant coastal lifestyle as you provide...

  • Customer Advisor

    3 months ago

    Sunshine Coast, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: QLD- Brisbane North & Sunshine Coast **Are you ready to take your career to new heights?** We're looking for a dynamic and customer focused Customer Advisor to join our team in **Maryborough**. Embrace the vibrant coastal lifestyle as you provide exceptional service and financial guidance to our valued...

  • Customer Advisor

    3 months ago

    Sunshine Coast, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: QLD- Brisbane North & Sunshine Coast **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.** **The role**: As a Customer Advisor, you will be an important pillar in the community of **Buddina**! Supporting our **Kawana Shoppingworld...

  • Customer Advisor

    4 months ago

    Sunshine Coast, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: QLD- Brisbane North & Sunshine Coast - We care about each other. - We are empowered to make a positive difference in for customers and communities - Make a genuine difference through the work you do **The role**: As a Customer Advisor, you will be an important pillar in the community of **Gympie**! Supporting...

  • Customer Relations Advisor

    6 months ago

    Sunshine Coast, Australia u&u Recruitment Partners Full time

    Who are u&u? Who are we partnering with? Our client provides water supply services to Queensland communities. **The role**: Working as The Customer Relations Advisor you will work closely with the Development Services team and the Customer Relations Lead to drive continuous improvements around customer experience. You will support with escalations and...

  • Insurance Claims Advisor

    4 weeks ago

    Sunshine Coast, Australia Youi Full time

    About the RoleAt Youi, we're seeking an exceptional Claims Care Lodgement Advisor to join our team. This exciting opportunity will see you play a vital role in providing outstanding customer service and ensuring seamless claims experiences for our valued customers.

  • Customer Service Advisor Qgsc

    4 months ago

    Sunshine Coast, Australia Transport and Main Roads Full time

    **Key responsibilities include**: - Deliver government services including Housing, Office of Fair Trading and other services, through a variety of communication channels to enable customers to complete their requests in an efficient and effective manner. Develop and maintain comprehensive knowledge of procedures, processes and required services to be able to...

  • Customer Service Advisor

    4 weeks ago

    Sunshine Coast, Australia AUTOrecruit Full time

    About the RoleWe are seeking an experienced Service Advisor to join our busy multi-franchise site at Maroochydore on the Sunshine Coast.As a valued member of our team, you will be responsible for delivering exceptional customer service and ensuring the satisfactory resolution of all customer complaints.Key ResponsibilitiesManage and exceed customer...

  • Customer Advisor

    2 months ago

    Gold Coast, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time, Permanent Full time **Region**: QLD- Brisbane South & Gold Coast **Customer Advisor** Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver...

  • Insurance Advisor

    1 month ago

    Sunshine Coast, Australia Youi Full time

    Are you passionate about delivering exceptional customer experiences? We have an exciting opportunity for a dynamic and results-driven individual to join our team as an Insurance Advisor - Customer Experience Specialist.Based in the beautiful Sunshine Coast, you will be responsible for providing outstanding service to our New South Wales customers, helping...

  • Customer Advisor

    6 months ago

    South Coast, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: NSW- South coast region - Recognised as a top #3 employer on the 2022 LinkedIn Top Companies list to grow your career. - Make a real difference for our customers and communities - Be rewarded and recognised for the value you bring **It’s more than a career at NAB. It’s about more opportunity, more moments...

  • Customer Advisor

    7 months ago

    South Coast, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time, Permanent Full time **Region**: NSW- South coast region - Recognised as a top #3 employer on the 2022 LinkedIn Top Companies list to grow your career. - Make a real difference for our customers and communities - Be rewarded and recognised for the value you bring **It’s more than a career at NAB. It’s about more...

  • Customer Advisor

    7 months ago

    South Coast, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: NSW- South coast region - Recognised as a top #3 employer on the 2022 LinkedIn Top Companies list to grow your career. - Make a real difference for our customers and communities - Be rewarded and recognised for the value you bring **It’s more than a career at NAB. It’s about more opportunity, more moments...

  • Customer Advisor

    7 months ago

    South Coast, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: NSW- South coast region - Recognised as a top #3 employer on the 2022 LinkedIn Top Companies list to grow your career. - Make a real difference for our customers and communities - Be rewarded and recognised for the value you bring **It’s more than a career at NAB. It’s about more opportunity, more moments...

  • Recoveries and Settlements Advisor

    6 months ago

    Sunshine Coast, Australia Youi Pty Ltd Full time

    Step into a role that's all about action, negotiation, and technical learning. Whether you're passionate about customer service, handling multiple tasks, or seeking a rewarding challenge, consider becoming a Recoveries or Settlements Advisor at Youi. **_ Recoveries Advisor:_** - Manage a large claims portfolio, overseeing recovery efforts. - Engage with...

  • Claims Advisor

    4 weeks ago

    Sunshine Coast, Australia Youi Full time

    We are seeking a Claims Advisor to join our team at our Sippy Downs Head Office location. As a key member of our claims team, you will play a crucial role in delivering exceptional customer service and ensuring that our customers have a positive experience throughout the claims process.In this dynamic and fast-paced environment, you will be responsible for...

  • Retention Advisor

    6 months ago

    Sunshine Coast, Australia Youi Pty Ltd Full time

    Join our dynamic team as a Customer Retention Advisor and play a crucial role in ensuring our customers' satisfaction and loyalty. As a Retention Advisor, you'll be essential in delivering exceptional customer-focused solutions through inbound calls. Your problem-solving and communication skills will shine as you identify and address the root causes of...

  • Recoveries and Settlements Advisor

    1 month ago

    Sunshine Coast, Australia Youi Pty Ltd Full time

    Are you ready for a role that challenges you, rewards hard work, and provides opportunities for growth? We have two opportunities availible**:Settlements Advisor** and **Recoveries Advisor**. Both positions offer unique responsibilities and the chance to develop valuable skills in a dynamic environment. **Settlements Advisor**: This role offers autonomy...