Administration and Customer Service

6 months ago


Melbourne, Australia Conquest Personnel Pty Ltd Full time

**Administration & Customer Service Officer**

Our client, an Australian owned and operated company designing and manufacturing award-winning innovative plastic packaging solutions, are seeking a customer-centric administration officer.

Your role:

- Provide information to clients about solutions.
- Ensures accurate and prompt order processing and complaint handling.
- Support internal departments: Finance and Account Managers.
- Maintain records of client interactions, transactions, comments, complaints.
- Listen and respond to clients' needs.
- Create and maintain client accounts including master data and pricing.
- Ensures accurate and complete order lifecycle from entry to invoicing.
- Ensures customer satisfaction and provide professional customer support.
- Permanent full-time role

You will have the following skills and experience:

- Excellent communication skills, and a friendly phone manner
- Possess a positive, and customer focused attitude
- Prior experience in servicing a diverse customer base
- A team player that can add value in a dynamic business culture
- Intermediate Microsoft Office



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