Housekeeping Team Leader

7 months ago

Rowland Flat, Australia AccorHotel Full time

**Company Description**
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

You are at the heart of the hotel As a Team Leader, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

The Housekeeping Team Leader is responsible for assisting the Housekeeping Duty Manager & Supervisor in effectively managing all areas of the Housekeeping department. This is a **part time role** that will **require early morning starts and weekend work**.

**Duties**
- Thoroughly inspect designated rooms and public areas to ensure they meet hotel standard.
- Check out of order rooms, VIP occupied rooms and departure rooms to ensure these areas have been systematically cleaned in accordance with Novotel standards and health and safety standards
- Report Maintenance Concerns
- Ensure productivity is monitored and maintained
- Room allocations
- Assist with lost property requests from guests
- Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service
- Interact with guests and personnel of the hotel in an efficient and friendly manner.

Should you join our team, we will provide you with career development opportunities, a fun and rewarding work environment as well as hotel discounts worldwide.
**Qualifications**
Your experience and skills include:

- Fluency in English (verbal and written) essential
- Previous experience required in hotel environment
- Team focused
- Action Oriented
- Driving to achieve ambitious targets in an effective way
- Passionate
- About our guests and business partners to ensure their needs are met.
- Championing change
- Shows openness to new ideas and adapts readily to changing priorities

**Additional Information**
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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