Receptionist

2 weeks ago

Abbotsford, Australia Little Sophia Kindergarten Full time

Receptionist

Posted by Little Sophia Kindergarten on 13 Jan 2022

**Organisation**

Little Sophia Kindergarten

**For Provider**

Little Sophia Inc

**Closing date**

04.02.2024

**Primary role**

Administrator

**Position type**

Part-time

**Location**

Abbotsford

**State**

VIC

**About the Centre/Service**

Little Sophia is a not-for-profit, inner-city Steiner long day kindergarten. We are located close to the historic Abbotsford Convent Arts Precinct, Sophia Mundi Steiner School and Collingwood College. Little Sophia has been part of this community for 25 years. We offer playgroup and two Steiner Association approved all-day kindergarten programs. The quality and depth of our experience is demonstrated by the care and love our community of educators, office staff and families bring to our kindergarten and the warmth and joy they take home. Little Sophia has two rooms, Dragonfly and Kingfisher, catering for 19 and 20 children respectively each per day.

**Hours of Work of the Role**

16

**Description**

POSITION OBJECTIVES
- ORGANISATIONAL RELATIONSHIP:

- The Receptionist is accountable to the Leadership group which consists of the coordinator and two teachers
- Receptionists must work collaboratively and transparently within their role, ensuring to share and discuss with those around them.

The Receptionist will hold their responsibilities and role within the kindergarten. However, they will have a vital role in disseminating information to the right people. They will:

- Have clear responsibilities and a shared idea of what is needed when delivering on their responsibilities
- Willingly take on tasks as required
- Report progress
- Express difficulties
- Discuss changes to conditions or circumstances
- Actively foster an environment of trust and inclusion

VALUES AND BEHAVIOURS:
The role of the adult in a Steiner Kindergarten is to conduct ourselves in a manner that is always worthy of imitation. From the way that we move about the space, to how we speak to the children is always done with an awareness that the children will perceive it and internalise and imitate it. They are affected by everything we do. Little Sophia staff are expected to perform their duties professionally, reflective of Rudolf Steiner’s philosophy and values. Our families, children and fellow workers should be treated with integrity and respect at all times. It is very important that Little Sophia staff work as an effective team, in doing so we must each support our fellow workers and develop our working relationships to enhance the quality of our program and everyone’s job satisfaction. All staff need to be aware that when they are at the Kindergarten and when attending work-related functions, their behaviour and manner reflects directly upon the Kindergarten.
- RESPONSIBILITIES AND DUTIES:
GENERAL RESPONSIBILITIES
- Operate within the requirements of the service’s policies and procedures, as well as funding and regulatory requirements.
- Respect the confidentiality of information relating to parents and children and comply with the service’s privacy policy
- Attend special kindergarten social events and foster a positive relationship

SPECIFIC RESPONSIBILITIES
- Front of house_
- Supporting the team by assisting with scheduling, ordering materials and food ordering
- Respond in a positive and caring way to families enquiries and their needs, advancing complex inquiries to the teachers and/or coordinator
- Act as the first point of contact for billing and administrative enquiries
- Redirect queries regarding child development, education and pedagogy, to the child’s teacher and Coordinator where necessary
- Prepare room contact lists for each program and emergency contact list for teachers
- In the event of complaints, delegate to coordinator using the complaint procedure as outlined in the parent handbook
- Maintain confidentiality on all issues relating to children and families, and comply with the service’s privacy policy.
- Maintain regular contact with class carers, ensuring they are supported to create community within their rooms
- Assist parent volunteers with fundraising as required
- Manage parents accounts and monitor ongoing payments with follow up as required
- Perform general administrative tasks in an accurate, reliable, and honest manner
- Maintain bookings
- Post and collect mail
- Accept deliveries, including food deliveries and ensure appropriate food health and safety documentation is completed and updated accordingly
- Have knowledge of Xplor software
- Ensure all children attending the Kindergarten are signed in and out every day to ensure accurate daily attendances, and consequently access to the Child Care Subsidy.
- Enrolments_
- Create opportunities to engage families on the waitlist, and create community to make starting formally at kinder a seamless experience.
- In collaboration with the leadership group, update information material as required.
- Issue offer letters and process docume

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