Front Office Receptionist

5 months ago

Abbotsford, Australia Corporate Living Accommodation Abbotsford Full time

Corporate Living Accommodation is an exciting new brand in the accommodation sector.

Our serviced apartment hotel in Abbotsford is buzzing with long and short-term travellers enjoying all Melbourne has to offer for both work-convenience and recreation.

We need an enthusiastic Front Office Receptionist to join the team and provide exceptional customer service on a day to day basis.

**Job tasks and responsibilities**
- Managing occupancy and room allocations.
- Identifying opportunities to upsell and upgrade.
- Communicate with all departments on day-to-day operations of the business
- Maintain and follow standard processes, checklists and work tasks regarding the duties and administration of a successful reception area.

You will provide personalised experiences for guests. You enjoy anticipating guest needs, making suitable recommendations for their stay.

**Skills and Experience**
- The ability to work autonomously
- Strong communication and interpersonal skills.
- High standard of personal presentation
- Strong attention to detail and problem-solving skills
- Proficient skills accommodation/reservation software
- Proficient skills in using Microsoft Office such as Excel, Word, and Outlook.
- Excellent organisation and time management
- The ability to multitask
- Previous experience in an accommodation business would be highly regarded.

**Job Type**: Casual

**Salary**: $31.09 - $43.52 per hour

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Public holidays
- Rotating roster
- Weekend availability

Supplemental pay types:

- Penalty rates

Work Authorisation:

- Australia (required)

Work Location: In person

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