Customer Service Officer
2 months ago
Job req id: 19864- Date: 16 Oct 2024- Location: Eight Mile Plains, QLD, AU, 4113- **Customer centric position**:
- **Australia’s leading Agribusiness**:
- **Based in Eight Mile Plains, QLD**
Every day Nutrien Ag Solutions make an impact and help build a more sustainable and profitable farming industry. We’re a local employer, with a local heartbeat, and global resources. So, you’ll know you’re part of something meaningful, making a difference to the lives of our customers and suppliers.
We are currently offering a great opportunity for **Customer Service Officer** to join our stable and high performing Customer Service team in **Eight Mile Plains, QLD**
**About the opportunity**:
Reporting to the Customer Service Team Manager, your role will provide support to our broad network of Independent Customers. Duties include:
- Ensuring prompt and accurate processing of customer orders
- Handling customer calls, account queries, pricing requests and product enquiries
- Resolving supply issues
- Liaising with Supplier and stakeholder
- Actioning credits
- Other Ad Hoc administration duties
**Your success in this role will be measured by**:
- The positive relationships you develop with our customers and your colleagues
- Your ability to resolve customer issues promptly and accurately
- The positive contribution you make to the achievement of team goals
- Your support of the Nutrien Ag Solutions culture and values
**About You**:
- You will have experience in providing excellent customer service and problem solving
- Have experience or a passion for the agricultural industry
- You will be a self-motivated person capable of nurturing and sustaining strong customer relationships with the ability to follow through and “get the job done” in a fast-paced environment
- You will be keen to learn all aspects of your role and our business
- Previous experience using the SAP ERP and online portal systems will be highly regarded
**Please note that unsolicited CVs or profiles will not be accepted and Nutrien Ag Solutions will not be held liable for any that are sent through.
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