Dispatch Officer

3 weeks ago

Eight Mile Plains, Australia RACQ Full time

**Dispatch Officer**(**Job Number**:240001EX**)**

**Description**

**Dispatch Officer**

As a Dispatch Officer, you will play a key role in facilitating the delivery of assistance services to RACQ members and customers. Your primary responsibility will be to coordinate and position internal and external service providers, ensuring efficient and high-standard customer service.
- Provide excellent customer service to both internal and external customers.
- Utilise superior verbal and written communication skills.
- Demonstrate strong interpersonal skills, including empathy and active listening.
- Organise, manage time effectively, and prioritise tasks, including scheduling, rostering, and target setting.
- Employ strong problem-solving, negotiation, and decision-making skills.
- Handle interactions with internal and external customers over the phone in a commercial environment.

**About you**
- Detailed knowledge of RACQ and Fleet products, services, policies, and systems.
- Knowledge of Road Service Entitlements, Fleet services, Plus, Ultra, and general membership policies.
- Good knowledge of the location of Queensland cities and towns.

**Please Note**: 50% of shifts for Dispatch Officers are required to be worked from Eight Mile Plains.

**What we offer you**:
Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:

- Financial benefits and discounts on a range of banking, assistance and insurance products
- Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest.
- A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
- Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives such annual flu vaccinations, corporate health insurance offer and free and confidential Employee Assistance Program (EAP).
- Invest in your development with in-house development programs and access to an extensive digital learning platform.

**RACQ is a ‘Circle Back Initiative’ employer** - we commit to respond to every applicant.

**#LI-HYBRID**

**Work Locations**

Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113

  • Medical Picker/assembler

    3 weeks ago

    Eight Mile Plains, Australia Go Ahead Group Full time

    International company - 12 months + (opp for extension) - Medical Kit picking/assembling One of our valued clients is an International Leader in the Medical Devices Industry. With offices around Australia they need 2 experienced Loan Kit Technicians/Medical pick packers to join their team at Eight Mile Plains to meet an increase in demand in the lead up to...

  • Sales Support Associate

    3 weeks ago

    Eight Mile Plains, Australia Cook Group Full time

    Overview: **Full-Time, Permanent - Brisbane, Eight Mile Plains Location** **Attractive employee benefits** We are looking for a hard-working, reliable and motivated individual to join our sales operations team. This is a fantastic opportunity to contribute your skills and experience to this permanent full time sales support associate role. You will be...

  • Storeperson

    3 weeks ago

    Seventeen Mile Rocks, Australia Rexroth Full time

    **Company Description** Bosch Rexroth is a market leading manufacturer and supplier of hydraulic components, power units and systems, factory automation components and software that cater to the diverse and individual needs of multiple industrial sectors. A career at Bosch Rexroth is an opportunity to gain valuable experience within an exceptionally...

  • Project Coordinator

    3 weeks ago

    Redbank Plains, Australia Recruit Corp Full time

    Must have previous experience in a similar role - Flexible start/finish times | Street Parking | ASAP start - Must have experience in Construction We are seeking and experienced Junior Project Manager or Project Coordinator with a background in the construction industry for a role with one of our longstanding clients. The role is diverse and requires...

  • Assembly and Test Technician Apprenticeship

    2 weeks ago

    Seventeen Mile Rocks, Australia MIGAS Apprentices & Trainees Full time

    **About the Opportunity** We are seeking an **Assembly and Test Technician Apprentice** to join **Intellidesign** at their facility in **Seventeen Mile Rocks**, 16km south-west of Brisbane CBD. Intellidesign are a design and manufacturing company, combining creative design innovation with aerospace manufacturing quality. Working under the direction of our...

  • Storeperson/forklift Driver

    5 days ago

    Coopers Plains, Australia Allens Industrial Products Full time

    **THE BUSINESS** Allens Industrial Products is a family owned & independently operated Specialist Industrial Safety Supplier. Established over 20 years with branches & warehouses in Brisbane, Sydney & Melbourne, Allens has a focus on service as its No.1 priority. Experiencing perpetual growth, this is an opportunity to join a highly motivated and dedicated...

  • Storeperson/forklift Driver

    2 weeks ago

    Coopers Plains, Australia Allens Industrial Products Full time

    **THE BUSINESS** Allens Industrial Products is a family owned & independently operated Specialist Industrial Safety Supplier. Established over 20 years with branches & warehouses in Brisbane, Sydney & Melbourne, Allens has a focus on service as its No.1 priority. Experiencing perpetual growth, this is an opportunity to join a highly motivated and dedicated...

  • Warehouse Team Member

    2 weeks ago

    Mile End, Australia The Good Guys Full time

    **Job no**:513343 **Work type**:Casual **Location**:SA - Metro **Categories**:Stock, Storage & Distribution **Advertised**:08 Jan 2025 Cen. Australia Daylight Time **Applications close**:08 Feb 2025 Cen. Australia Daylight Time **About Us** At The Good Guys we‘re driven by our purpose to help families live better for less. Part of Australia’s largest...

  • Warehouse Team Member

    3 weeks ago

    Mile End, Australia The Good Guys Full time

    **Job no**:512409 **Work type**:Casual **Location**:SA - Metro **Categories**:Stock, Storage & Distribution **Advertised**:09 Sep 2024 Cen. Australia Standard Time **Applications close**:09 Oct 2024 Cen. Australia Daylight Time **About Us** At The Good Guys we‘re driven by our purpose to help families live better for less. Part of Australia’s largest...

  • Warehouse Assistant/driver

    5 days ago

    Seventeen Mile Rocks, Australia nest outdoor furniture Full time

    **About us** Nest Outdoor Furniture was founded in Melbourne in 2013. Over the past decade, we have emerged as one of Australia’s leading suppliers of outdoor furniture. Our network of partner dealers spans the entire country, supported by our own warehouses in Melbourne, Sydney, and Brisbane. Nest Outdoor Furniture, as the exclusive distributor of GYMS...