Front Desk Agent

5 months ago

Hobart, Australia Marriott International, Inc Full time

**Job Number** 24018421

**Job Category** Rooms & Guest Services Operations

**Location** The Tasman a Luxury Collection Hotel Hobart, 12 Murray Street, Hobart, Tasmania, Australia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

The Tasman, a Luxury Collection Hotel, Hobart is located just steps from Hobart’s waterfront and the city’s top restaurants and attractions. The Tasman is a unique combination of Modern Contemporary, Art Deco and Heritage architecture. Presenting 152 luxuriously appointed guest rooms and suites with carefully restored features and adorned with exclusive art pieces from local artists, The Tasman reflects the true spirit of the destination.

**The Opportunity**

The Tasman Hotel, Hobart is now searching for engaging, experienced and committed Guest Service Professionals to join our Rooms Department. We're looking for hospitality extraordinary who have a passion for executing seamless and transformative guest experiences whilst undertaking administrative and communication duties.

**Key Accountabilities**

Begin your journey with us as a **Front Desk Agent (Full Time)** **You will process all guest check-ins, check-outs, room assignments, and room change/late check-out requests, secure payment, activate/reissue room keys, resolve guest calls etc. You will provide consistent outstanding guest experience in everything that you do.
- Ensure exceptional customer service achieved and build relationships with our clientele.
- Responsible managing the end to end guest experience and check-in and check-out tasks
- Contact appropriate individual or department as necessary to resolve guest call, request, or problem
- Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges.
- Coordinate with Housekeeping to track readiness of rooms for check-in.
- Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
- Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
- Follow all company policies and procedures; ensure uniform and personal appearance are immaculate; maintain confidentiality of proprietary information; protect company assets.
- Develop and maintain positive working relationships with others and team player.

**Profile**
- 2+ year of experience in similar roles, preferably in a luxury hotel environment
- Exceptional interpersonal and communication skills.
- Thorough follow up, strong attention to detail and problem-solving skills is a must.
- Excellent time management and organisational skills.
- Ability to emotionally connect with guests and provide superior levels of service.
- Conflict resolution experience and ability to remain calm, polite and patient in stressful situations.
- Must have the flexibility to work on a 24 hour rotating roster including public holidays and weekends.
- Experience of OPERA property management system a distinct advantage.
- Must have full working rights for Australia

**Rewards for work, benefits for your lifestyle**
- You will join a supportive, progressive and highly experienced team
- Enjoy a variety of generous benefits and discounts for Associates, Family and Friends across all Marriott properties worldwide
- Vast career and learning and development opportunities - we have a global footprint
- Complimentary breakfast, wellbeing programs and initiatives
- Enjoy a relaxed lifestyle with easy access to some of the most remarkable walking tracks, witness Tasmania’s rare and unique wildlife or enjoy world-class events whilst pursuing your passion

**Connect your passions with a rewarding career**
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Co

  • Night Front Desk Agent

    6 months ago

    Hobart, Australia Marriott International, Inc Full time

    **Job Number** 24014445 **Job Category** Rooms & Guest Services Operations **Location** The Tasman a Luxury Collection Hotel Hobart, 12 Murray Street, Hobart, Tasmania, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management The Tasman, a Luxury Collection Hotel, Hobart is part of the...

  • Front Desk Supervisor

    3 months ago

    Hobart, Australia Hilton Full time

    Front Desk Supervisor **DoubleTree by Hilton Hobart - Front Desk Supervisor** **We are looking for passionate hospitality stars to join our pre-opening team.** **Australian Working Rights Required** With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and...

  • Front Desk Ambassador

    1 week ago

    Hobart, Tasmania, Australia Marriott Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Front Desk Ambassador to join our team at Peppina - The Tasman Hotel. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and creating memorable experiences for our guests.The successful candidate will be responsible for managing the front...

  • Front Desk Ambassador

    6 days ago

    Hobart, Tasmania, Australia MOVENPICK Full time

    Unlock Your Potential in HospitalityWe are seeking a highly motivated and customer-focused Front Desk Ambassador to join our team at Mövenpick. As a key member of our front office team, you will be the first point of contact for our guests and play a critical role in ensuring their stay with us is memorable and enjoyable.

  • Front Desk Agent

    5 months ago

    Hobart, Australia Marriott International, Inc Full time

    **Job Number** 23201808 **Job Category** Rooms & Guest Services Operations **Location** The Tasman a Luxury Collection Hotel Hobart, 12 Murray Street, Hobart, Tasmania, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management The Tasman, a Luxury Collection Hotel, Hobart is located just...

  • Front Desk Agent

    5 months ago

    Hobart, Australia Marriott International, Inc Full time

    **Job Number** 24035502 **Job Category** Rooms & Guest Services Operations **Location** The Tasman a Luxury Collection Hotel Hobart, 12 Murray Street, Hobart, Tasmania, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management The Tasman, a Luxury Collection Hotel, Hobart is located just...

  • Front Desk Agent

    6 months ago

    Hobart, Australia Marriott International, Inc Full time

    **Job Number** 24066899 **Job Category** Rooms & Guest Services Operations **Location** The Tasman a Luxury Collection Hotel Hobart, 12 Murray Street, Hobart, Tasmania, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management The Tasman, a Luxury Collection Hotel, Hobart is located just...

  • Front Desk Agent

    6 months ago

    Hobart, Australia Marriott International, Inc Full time

    **Job Number** 24083813 **Job Category** Rooms & Guest Services Operations **Location** The Tasman a Luxury Collection Hotel Hobart, 12 Murray Street, Hobart, Tasmania, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management The Tasman, a Luxury Collection Hotel, Hobart is located just...

  • Hospitality Team Member

    1 week ago

    Hobart, Tasmania, Australia The Henry Jones Art Hotel Full time

    About The Henry Jones Art HotelWe are a 5-star luxury hotel located in Hobart, Tasmania, offering an unparalleled experience that is far more than just accommodation. Our hotel partners with local artists to present a continuously changing exhibition of over 400 art works.As a Guest Service Agent, you will have the opportunity to work across various roles,...

  • Medical Front Desk Coordinator

    4 days ago

    Hobart, Tasmania, Australia Qscan Radiologic Clinics Full time

    We are seeking a highly organised and customer-focused Medical Front Desk Coordinator to join our team at Qscan Group.The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and demonstrate a passion for delivering exceptional patient care.About the OpportunityThis is an exciting opportunity for a...

  • Front Desk Ambassador

    1 month ago

    Hobart, Tasmania, Australia IBIS STYLES Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Front Desk Ambassador to join our team at IBIS STYLES. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience from check-in to check-out.Key ResponsibilitiesProvide efficient and friendly service...

  • Front Desk Administrative Assistant

    1 week ago

    Hobart, Australia Driver Hire Full time

    Job Summary: Driver Hire is seeking a competent and enthusiastic Front Desk Administrative Assistant to join a reputable company in Brighton. The ideal candidate will be the first point of contact for clients, visitors, and employees, providing exceptional customer service and administrative support. The Front Desk Administrative Assistant will handle a...

  • Front Desk Housekeeper for Central Hobart Accommodation

    13 hours ago

    Hobart, Tasmania, Australia YHA Australia Full time

    We are seeking an enthusiastic and proactive individual to join our team as a Front Desk Housekeeper in central Hobart. The perfect candidate will have excellent customer service skills, be able to work well under pressure, and have experience in front desk reception and commercial cleaning.**About YHA Australia**We are a for-purpose organisation with a...

  • Guest Service Agent

    4 weeks ago

    Hobart, Australia Wrest Point Hobart Hotel Full time

    **Job no**: 502523 **Work type**: Full time **Location**: Hobart **Categories**: Front Office/Reception **About Henry Jones** The Henry Jones Art Hotel is Australia’s first dedicated art hotel. The property merges historic and modern, blending the original 19th century architecture of the city with ultra-modern design and contemporary art. The hotel...

  • Front Desk and Housekeeping Professional for YHA Hobart

    2 days ago

    Hobart, Tasmania, Australia YHA Australia Full time

    We are seeking a skilled and enthusiastic Front Desk and Housekeeping professional to enhance our team at YHA Hobart. This part-time role offers the ideal candidate an opportunity to provide exceptional guest service and maintain the property's immaculate condition, aligned with the esteemed standards associated with YHA properties.About the Role:The...

  • Front Desk and Housekeeping Team Member

    4 weeks ago

    Hobart, Tasmania, Australia YHA Australia Full time

    We are seeking a motivated and proactive person with an engaging personality to enhance our team on a casual basis. The perfect candidate will dynamically support both the front desk and housekeeping teams, committed to delivering exceptional guest service and maintaining the property's immaculate condition, in line with the esteemed standards associated...

  • Guest Service Agent

    4 weeks ago

    Hobart, Australia The Henry Jones Art Hotel Full time

    About Henry Jones The Henry Jones Art Hotel is Australia’s first dedicated art hotel. The property merges historic and modern, blending the original 19th century architecture of the city with ultra-modern design and contemporary art. The hotel partners with a diverse range of Tasmanian artists to present a continuously changing exhibition of over 400 art...

  • Front Desk Administrator for Radiology Clinic

    14 hours ago

    Hobart, Tasmania, Australia I-MED Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Front Desk Administrator to join our team at I-MED Radiology Network.Company OverviewI-MED Radiology Network is a leading healthcare provider with over 4,000 people across Australia. Our vision is to help save lives and reduce uncertainty through innovative systems and state-of-the-art...

  • Front Office Supervisor

    6 months ago

    Hobart, Australia Crowne Plaza Hotels & Resorts Full time

    **What is the job?** The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Office Supervisor, you’ll lead the team delivering True Hospitality to anyone walking into the hotel and oversee the daily operations of the Lobby and our team of Concierge. You’ll assist the Duty Managers and Hotel Services...

  • Front Office Team Member

    4 weeks ago

    Hobart, Tasmania, Australia Wrest Point Full time

    We're passionate about creating a great work environment at Wrest Point, where you can learn and grow with our team. As a Front Office Team Member, you'll have the opportunity to work across various positions, including managing reservations, conducting night audits, and assisting guests as a porter or front desk receptionist.Key responsibilities...