Front Desk Ambassador

3 weeks ago


Hobart, Tasmania, Australia IBIS STYLES Full time
Job Summary

We are seeking a highly motivated and enthusiastic Front Desk Ambassador to join our team at IBIS STYLES. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience from check-in to check-out.

Key Responsibilities
  • Provide efficient and friendly service to all guests, responding to their needs and requests in a timely and professional manner.
  • Be the first point of contact for guests and visitors, setting the tone for their stay with us.
  • Assist with a wide range of front office tasks, including logging guest requests, following up with team members, and securing guest luggage.
  • Participate in training and development programs to enhance your skills and capabilities, ensuring you are equipped to deliver the highest level of service to our guests.
Requirements
  • An energetic and team-focused attitude, with a genuine passion for delivering exceptional service.
  • Strong verbal and written communication skills, with the ability to work effectively with colleagues and guests.
  • The ability to work under pressure, multitask, and think on your feet to quickly resolve issues when required.
  • High level of computer literacy, with experience using a range of software applications.
  • Availability to work across a 24/7 roster, including evenings, mornings, nights, and weekends.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • Recognition of service anniversaries and Accor Tenure Milestones.


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