Guest Service Agent

6 days ago


Hobart, Australia Wrest Point Hobart Hotel Full time

**Job no**: 502523
**Work type**: Full time
**Location**: Hobart
**Categories**: Front Office/Reception

**About Henry Jones**

The Henry Jones Art Hotel is Australia’s first dedicated art hotel. The property merges historic and modern, blending the original 19th century architecture of the city with ultra-modern design and contemporary art. The hotel partners with a diverse range of Tasmanian artists to present a continuously changing exhibition of over 400 art works. Couple this with our award-winning accommodation, restaurants and bars, we offer an unparalleled experience that is far more than just five-star luxury accommodation.

**What you can expect in a day in this role?**

In this full time, no two days will be the same, you’ll work across a variety of roles, including managing Reservations, assisting guests as a Porter, parking cars as a Valet and greeting and checking in guests as a Front Desk Receptionist.

**What you will bring to the role**:

- Excellent communication, interpersonal and time management skills
- Experience with hotel reservations software RMS preferred but not essential
- Previous experience in a front office role or customer service is preferred
- Ability to multitask and work well under pressure
- A current full manual drivers licence
- A flexible approach to working hours over a 7-day roster including weekends, public holidays and evening shifts

**What you can expect from us**:

- Opportunities for growth and advancement in your hospitality career
- Free meal while on shift
- Thrive in a positive and team-oriented work environment
- Access exclusive perks offered to Federal Group employees, including discounts both internal and external, staff meals, and a range of additional benefits to enhance your experience with us.

**Interested? Take the next steps..**

We look forward to hearing from you, so click “Apply” and follow the steps to send us your resume and cover letter addressing what you will bring to a role as a Guest Service Agent.

**Advertised**: 30 Oct 2024 Tasmania Daylight Time
**Applications close**:


  • Guest Service Agent

    3 weeks ago


    Hobart, Australia Hilton Full time

    Guest Service Agent **DoubleTree by Hilton Hobart - Guest Service Agent** **We are looking for passionate hospitality stars to join our team.** **Australian Working Rights Required** With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional...

  • Guest Service Agent

    4 weeks ago


    Hobart, Australia Hilton Full time

    Guest Service Agent **DoubleTree by Hilton Hobart - Guest Service Agent** **We are looking for passionate hospitality stars to join our pre-opening team.** **Australian Working Rights Required** With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an...

  • Guest Service Agent

    2 months ago


    Hobart, Australia Hilton Full time

    Guest Service Agent **DoubleTree by Hilton Hobart - Guest Service Agent** **We are looking for passionate hospitality stars to join our pre-opening team.** **Australian Working Rights Required** With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an...

  • Guest Service Agent

    3 weeks ago


    Hobart, Australia Hilton Hotels Full time

    JOB DESCRIPTIONDoubleTree by Hilton Hobart – Guest Service Agent We are looking for passionate hospitality stars to join our team. *Australian Working Rights Required* With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional...

  • Guest Service Agent

    5 months ago


    Hobart, Australia One Sandy Bay Full time

    **Mantra One Sandy Bay Road** offers spacious and refurbished self-contained studios and apartments with four star facilities. From humble beginnings as Hobart’s first ever automatic phone exchange, this boutique hotel caters for all guests and any length of stay. We’re nestled in one of the most desirable locations in the City, right next door to St....

  • Guest Service Agent

    1 month ago


    Hobart, Australia TFE Hotels Full time

    We’re looking for a Guest Services Agent with a twist at Travelodge Hotel Hobart. For starters, you’ll love putting others first and you’re smiling when they are - you’re the definition of a people person. Being the go-to for guests, managing admin and giving real local advice is all part of the deal. A magnet for happiness, you hold the secrets to a...

  • Guest Service Agent

    1 week ago


    Hobart, Australia Accor Apartments & Realty Full time

    A single block from Hobart's CBD and a mere 300 metres from the waterfront, you will find Mantra Collins Hotel. This historic building offers contemporary accommodation including hotel rooms, one and two bedroom apartments some boasting views of Mount Wellington. On-site Café Collins serves breakfast daily and draws in the locals with its great coffee! In...

  • Guest Service Agent

    2 months ago


    Hobart, Australia Accor Apartments & Realty Full time

    You will find Mantra One Sandy Bay Road ideally situated in the heart of Hobart, placing you in close proximity to all the city has to offer. The boutique property offers a selection of spacious and refurbished self-contained studio-style hotel rooms, as well as one and two bedroom apartments. There are many ways to embrace Hobart on your days off. Immerse...

  • Guest Service Agent

    4 months ago


    Hobart, Australia The Luxury Collection Full time

    Job Description **Job Number** 23150466 **Job Category** Rooms & Guest Services Operations **Location** The Tasman a Luxury Collection Hotel Hobart, 12 Murray Street, Hobart, Tasmania, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Guest Service Agent (New position: Combined...

  • Guest Service Agent

    2 months ago


    Hobart, Australia Crowne Plaza Hotels & Resorts Full time

    At Crowne Plaza Hobart, we know that first impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a part time Guest Service Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. We are looking for Fulltime...

  • Guest Service Agent

    6 days ago


    Hobart, Australia The Henry Jones Art Hotel Full time

    About Henry Jones The Henry Jones Art Hotel is Australia’s first dedicated art hotel. The property merges historic and modern, blending the original 19th century architecture of the city with ultra-modern design and contemporary art. The hotel partners with a diverse range of Tasmanian artists to present a continuously changing exhibition of over 400 art...


  • Hobart, Australia IBIS STYLES Full time

    **Company Description** At Accor, we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry. Centrally located on Macquarie...

  • Guest Service Agent

    5 months ago


    Hobart, Australia ADAGIO PRADO PLAGE Full time

    Centrally located just 300 metres from Hobart’s historic waterfront prescient, 800 metres from the famous Salamanca Markets and one block from Hobart’s CBD. Mantra Collins attracts a mix of business travellers, leisure guests and long stay visitors. The hotel offers contemporary hotel rooms along with One and Two bedroom serviced apartments. We offer 24...


  • Hobart, Tasmania, Australia Grupo Mantra Full time

    Be the Face of Our Boutique HotelAt Peppers Docklands, we're looking for a motivated and vibrant Guest Service Agent to join our Front Office Team. As the first point of contact for our guests, you'll be responsible for delivering exceptional service and creating memorable experiences.Key Responsibilities:Deliver service excellence from check-in to check-out...


  • Hobart, Tasmania, Australia Grupo Mantra Full time

    Peppers Docklands is a boutique 5-star hotel located in Melbourne's Docklands district, adjacent to Marvel Stadium. This cutting-edge hotel boasts a streamlined design, state-of-the-art facilities, and a stylish restaurant serving contemporary bistro fare. With 24-hour reception and concierge services, Peppers Docklands sets the standard for urban...


  • Hobart, Australia AccorHotel Full time

    Company Description At Accor, we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry. Centrally located on...


  • Hobart, Tasmania, Australia Grupo Mantra Full time

    Peppers Docklands is a boutique 5-star hotel located in Melbourne's Docklands district, right next door to Marvel Stadium. Our hotel is known for its cutting-edge architecture, state-of-the-art facilities, and stylish restaurant serving contemporary Bistro fare. With 24-hour reception and concierge services, we set the standard in urban retreats.About the...


  • Hobart, Australia Marriott International, Inc Full time

    **Job Number** 24066906 **Job Category** Rooms & Guest Services Operations **Location** The Tasman a Luxury Collection Hotel Hobart, 12 Murray Street, Hobart, Tasmania, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management The Tasman, a Luxury Collection Hotel, Hobart is part of the...


  • Hobart, Tasmania, Australia Hilton Hotels Full time

    About DoubleTree by Hilton HobartLocated in the heart of Hobart, DoubleTree by Hilton Hobart is a modern hotel that offers a unique blend of comfort, style, and hospitality. As a Guest Service Agent, you will be part of a dynamic team that is dedicated to providing exceptional service to our guests.Job SummaryWe are seeking a highly motivated and...

  • Guest Service Agent

    4 months ago


    Hobart, Australia Crowne Plaza Hotels & Resorts Full time

    **A little of your day-to-day**: Every day is different, but you’ll mostly be: - Kicking off truly memorable guest experiences with the warmest of welcomes - Acknowledging IHG Rewards Club members and returning guests in person or over the phone - Taking, managing, and receiving payments for guest bookings - Making the check-in and check-out process feel...