Medical Front Desk Coordinator
4 days ago
We are seeking a highly organised and customer-focused Medical Front Desk Coordinator to join our team at Qscan Group.
The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and demonstrate a passion for delivering exceptional patient care.
About the Opportunity
This is an exciting opportunity for a motivated and detail-oriented individual to provide administrative support to our medical practice. As a Medical Front Desk Coordinator, you will be the first point of contact for patients, handling face-to-face and phone registrations, bookings, triage, and queries.
Key Responsibilities:
- Manage patient registrations, bookings, and billing efficiently
- Provide exceptional customer service and handle patient queries
- Operate our booking system and manage appointments
- Assist with back-office activities, including data entry and reporting as directed by your manager
Requirements:
- Previous experience as a receptionist or similar role
- Excellent interpersonal and communication skills
- Able to work in a fast-paced environment and manage competing priorities
- Ability to adapt to various databases and systems
We offer a competitive remuneration package, including a salary of $65,000 - $75,000 per annum, plus additional employee benefits such as flexible work arrangements, staff discounts, and access to our Employee Assistance Program.
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