Medical Front Desk Coordinator

4 days ago


Hobart, Tasmania, Australia Qscan Radiologic Clinics Full time

We are seeking a highly organised and customer-focused Medical Front Desk Coordinator to join our team at Qscan Group.

The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and demonstrate a passion for delivering exceptional patient care.

About the Opportunity

This is an exciting opportunity for a motivated and detail-oriented individual to provide administrative support to our medical practice. As a Medical Front Desk Coordinator, you will be the first point of contact for patients, handling face-to-face and phone registrations, bookings, triage, and queries.

Key Responsibilities:

  • Manage patient registrations, bookings, and billing efficiently
  • Provide exceptional customer service and handle patient queries
  • Operate our booking system and manage appointments
  • Assist with back-office activities, including data entry and reporting as directed by your manager

Requirements:

  • Previous experience as a receptionist or similar role
  • Excellent interpersonal and communication skills
  • Able to work in a fast-paced environment and manage competing priorities
  • Ability to adapt to various databases and systems

We offer a competitive remuneration package, including a salary of $65,000 - $75,000 per annum, plus additional employee benefits such as flexible work arrangements, staff discounts, and access to our Employee Assistance Program.



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