Key Account Manager- Surgical Solutions Vic

3 weeks ago

Old Toongabbie, Australia BAXTER Full time

**This is where you save and sustain lives**

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

**About Baxter**

Baxter provides a broad portfolio of essential medical devices including Surgical products and Anaesthetics, Digital Operating Theatre solutions, Patient Monitoring and Connected devices, Patient Support Systems, Cardiology devices, Renal and Hospital products,; Sterile IV solutions, Infusionsystems and devices; Parenteral Nutrition; and Pharmacy automation, software and compounding services.

The company’s global footprint and the critical nature of its products and services play a key role in expanding access to healthcare in emerging and developed countries. Baxter’s employees worldwide are building upon the company’s rich heritage of medical breakthroughs to advance the next generation of healthcare innovations that enable patient care.

Baxter and Hillrom are now united as one company, creating one of the world’s leading medical products companies. We have a shared vision to transform healthcare and save and sustain lives. Together, we are creating new opportunities to accelerate product and digital innovation across care settings, enable efficiencies and improve care outcomes for patients and providers.

**Key Responsibilities**
- Execute sales strategies as set by the manager and leadership team to attain quarterly and yearly sales targets.
- Maximise market presence by soending time in the field with customers.
- Prepare and present sales proposals, product demonstrations and in-servicing to potential and existing customers as required.
- Assist in Tenders and Corporate proposals.
- Negotiate price within defined schedules and guidelines as required.
- Attend corporate and industry events as required including meetings and conferences.
- Resolve customer complaints as soon as possible and liaise with Management, Customer Service and Field Service to ensure customer satisfaction for every order.
- Support and participate in sales promotions and marketing activities as required.
- Train appropriate medical staff and company employees on new products In consultation with product experts, ensure customers, prospective customers and staff are technically competent through in-service presentations, one-on-one training, peer education and supply of information.
- Actively participate in the clinical environment by providing technical consultation as required.
- Monitor and control of local inventory enquiries for the relevant products with customers.

**About You**

This role would be a good fit for someone with at least 5 years in a sales role in medical devices or relevant clinical experience. You love working with people and have a proven history of thriving in a sales/account management environment. To succeed in this role, you will have:

- Exceptional presentation skills
- Strong Negotiating and influencing skills
- Customer focused: Understand and deliver customer service
- Excellent oral and written communication skills
- Well organised and able to juggle multiple tasks at once
- Surgical Infrastructure experience will be highly regarded
- Familiar with tendering process

If you enjoy being challenged in a busy environment where you will be appreciated and recognised for achievement of results, then this is the opportunity you have been waiting for

**Why Baxter?**

At Baxter ANZ, we are focused on being a Best Place to Work where our people can be their authentic self, feel valued and respected. We are committed to a culture where all employees can collaborate and work together effectively.

Relationships are a key component in how we operate in Baxter and we share the common traits of being reliable, ethical, caring, having empathy, actively listening to our colleagues as well as being open minded to new ideas and perspectives. Baxter is an organisation that makes inclusion and diversity a priority and that seeks to promote and improve gender equality in the workplace.

We are proud to be recognised among the top 120 companies for the seventh consecutive year as an Employer of Choice for Gender Equality for delivering support structures for working families; stronger actions to address pay inequalities; and strategic recruitment and promotion practices that help to encourage the full participation of women at work. We are also pleased

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