Distribution Key Account Manager

2 weeks ago

Old Toongabbie, Australia BAXTER Full time

**This is where you save and sustain lives**

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

**The Role**

We have an exciting opportunity that has arisen for a dynamic Key Account Manager to join our Distribution** **team. Reporting to the Distribution Sales Manager, you will work as an integral member of the team driving revenue growth and profitability across all assigned Distributor accounts/ Channel partners new and existing. In this role you will use your effective account management skills to execute sales strategies through new business development and maintaining existing business while maximising market presence of our product portfolio.

This role can be based in NSW or QLD. Join us in shaping success through collaborative sales excellence

**Key Responsibilities**:

- Maximise market presence by spending time in the field with Channel Partners and end-user customers
- Follow a strategic Channel Partner call plan and analyse Channel Partners' sales data to continue to drive the sales of the full portfolio
- Analyse Channel Partners Websites to ensure Baxter products, promotional products, and all details are accurate when representing Baxter Healthcare
- Monitor competitor products Channel Partners are promoting on a weekly cycle
- Prepare and present quarterly reviews for Channel Partners in consultation with the Commercial Team
- Demonstrate and provide in-servicing and training to Channel Partners sales teams, customer service teams, and potential and existing customers
- Ensure Channel Partner account managers are technically competent through in-service presentations, one-on-one training, peer education, and supply of information.
- Work with your Sales Manager to negotiate prices within defined schedules and guidelines
- Attend corporate events as required including Sales meetings and conference
- Effectively resolve customer complaints and liaise with Management, Customer Service, and Field Service to ensure customer satisfaction
- Support and participate in sales promotions and marketing activities
- Coordinate and assist training for Medical Schools, inclusive of Student presentations, and product demonstrations
- Monitor and control local inventory issues for the relevant products
- Ensure the CRM is kept updated to ensure effective reporting
- Ensure a safe working environment in accordance with the relevant Employee Health and Safety (EH&S) legislation.
- Work within and actively promote Baxter Healthcare core mission, corporate strategies, policies, procedures, and Code of Conduct.

**Key Requirements of the role include**:

- Tertiary degree in Medical Science, Healthcare, Business, Management or related fields
- 3-5 years’ experience working in a commercial/sales role within the Medical Devices or Pharmaceutical industry is desirable
- Working knowledge or the Hospital and Healthcare system
- Highly developed interpersonal effectiveness and relationship-building abilities
- Accountable for achieving targets and delivering exceptional customer service
- Collaborative approach and ability to work well with others
- Willingness to travel interstate as required.

**Why Baxter?**

At Baxter ANZ, we are focused on being a Best Place to Work where our people can be their authentic self, feel valued and respected. We are committed to a culture where all employees can collaborate and work together effectively. Relationships are a key component in how we operate in Baxter and we share the common traits of being reliable, ethical, caring, having empathy, actively listening to our colleagues as well as being open minded to new ideas and perspectives. Baxter is an organisation that makes inclusion and diversity a priority and that seeks to promote and improve gender equality in the workplace.

We are proud to be recognised among the top 120 companies for the seventh consecutive year as an Employer of Choice for Gender Equality for delivering support structures for working families; stronger actions to address pay inequalities; and strategic recruitment and promotion practices that help to encourage the full participation of women at work. We are also pleased to be the winner of the 2021 & 2019 Women in MedTech Champion Company Award.
- Baxter is an equal opportunity employer and makes employment decisions without regard to race, colour, religion, s

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