Operations Support Officer

2 weeks ago

Sydney, Australia NSW Government -Department of Customer Service Full time

**Operations Support Officer**

**Grade 3/4, Ongoing**

**About this role**

**Operations Support Officer. Multiple ongoing roles. Primary location Parramatta with flexibility across other locations such as Gosford and Wollongong. Hybrid flexible working arrangements.**

Exciting opportunities have arisen for Operations Support Officers to join the Duties Service team - Duties & Grants branch within Revenue NSW.
We are seeking motivated, enthusiastic and team-oriented people with a focus on problem solving and the ability to analyse information.

**Some of the key responsibilities include**:

- Analyse and research legal documents to determine tax liability
- Interpret legislation
- Prepare written correspondence
- Negotiate positive outcomes with professionals

**To be successful in this role you will demonstrate:?**
- Experience within a customer service operations role or similar industry?
- Effective verbal and written communication skills
- The ability to manage and prioritise multiple responsibilities in a high-volume work environment in order to meet business outcomes
- A flexible approach to work and with?a willingness to learn

**What we need from you**:
An up-to-date CV and a brief cover letter outlining how your skills and experience are aligned to the role.

**About Revenue NSW**

Revenue NSW is the state’s principal revenue management agency. We are part of the Department of Customer Service. Our purpose is to contribute to a prosperous, safe, and fair society by collecting revenue, resolving fines, administering grants, and recovering debt.?

Salary Grade 3/4, with the base salary for this role starting at $75992 base plus superannuation

**Closing Date: Monday, 30th January 2023 9:59am**

**Working at Department of Customer Service**

The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

**You Belong Here**

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

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