![NSW Government -icare](https://media.trabajo.org/img/noimg.jpg)
Operational Support Officer
1 week ago
Kent St
Summary
icare is seeking an Operational Support Officer to provide a range of administrative support to Lifetime Schemes' frontline teams.
- Fixed Term 12month Contract with a 35hour working week
- 17.5% annual leave loading and flex leave
- Hybrid working environment, offering starting salary of $79,032
About the Role
Operational Support Officers enable the delivery of Lifetime Schemes' strategic objectives by working proactively and collaboratively with customers, internal and external stakeholders, and each other to provide an effective centralised administrative function for Lifetime Schemes.
This role is responsible for providing a range of administrative and operational support functions to enable the efficient and effective delivery of services to Lifetime Schemes' customers by the frontline teams.
Benefits
- A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
- 17.5% annual leave loading
- Comprehensive learning and development support aligned to icare's Core Capabilities.
Our People Awards
- Onthespot Recognition, Quarterly Values Awards & Our People Annual Awards
- Access to our Employee Assistance Program
Duties
It's an exciting time at icare where no two days are the same; as an
Operational Support Officer you will be:
- System Workflow Management: Manage a range of administrative processing and operational support tasks within Lifetime Schemes case management systems; including but not limited to Navigator, CRM and CMS.
- Service Requests: Manage a range of service request types according to agreed business process, including treatment and care requests, home modification requests, continence and consumables prescription and variation requests, cabcharge requests and setting up GP / Pharmacy accounts with MVR medication lists.
- Physical Mail: Manage physical mail, including scanning, indexing and distributing incoming mail to appropriate teams / business units, and attend to the printing and mailout of letters / communications.
- Correspondence: Create and communicate correspondence, including service approvals, purchase orders, invoice decline letters, requests for information, and ad hoc items as directed by Operational Support Team Leader.
- Information requests: Respond to requests for information by collating and sending copies of relevant documents for insurers, solicitors, subpoenas and other third parties.
Skills & Experience
- Experience in business administration.
- Experience in a customer service environment.
Culture
We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply.
About the Company
We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities.
Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.
- For more information about icare visit our website
icare operates a direct sourcing model so no agency introductions will be accepted:
- We are a Circle Back Initiative Employer
- we commit to respond to every applicant
- A talent pool may be created through this recruitment process.
-
Operations Support Officer
1 week ago
Sydney, New South Wales, Australia Charterhouse Full timeRef Job Number- 105444 Title Administration & Office Support Type Temporary Classification Administration & Office Support Sub Class Operations Support Officer Location Parramatta, NSW Suburb As above Short Summary- (150 Characters) NSW Government 3 month contract DescriptionOperations Support Officer***: NSW GovernmentPay rate: $40per hour +...
-
Operations Support Officer
1 week ago
Sydney, New South Wales, Australia NSW Government -Department of Customer Service Full timeOperations Support OfficerGrade 3/4, OngoingAbout this roleOperations Support Officer. Multiple ongoing roles. Primary location Parramatta with flexibility across other locations such as Gosford and Wollongong. Hybrid flexible working arrangements.Exciting opportunities have arisen for Operations Support Officers to join the Duties Service team - Duties &...
-
Operations Support Officer
1 week ago
Sydney, New South Wales, Australia NSW Government -Department of Customer Service Full timeOperations Support Officer, Ongoing, locations are flexible across NSW with hybrid workingAn exciting opportunity has arisen for an Operations Support Officer to join the Property Tax (First Home Buyers Choice) Operations within Revenue NSW.The roles are within our Customer Service, Taxes and Grants division within Revenue NSW. We are seeking to recruit...
-
Network Operations Support Officer
1 week ago
Sydney, New South Wales, Australia Torchps Full timeWe are seeking an experienced Network Operations Support Officer with experience in providing support on cisco devices, networking, routers..The Network Operations Support Officer will provide technical assistance, information, and support to the organisation's users to solve reported issues, manage general issues and prepare summary reports for the...
-
School Learning Support Officer
1 week ago
Sydney, New South Wales, Australia NSW Government -School Administrative and Support Full timePosition Information:The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver the...
-
School Learning Support Officer
1 week ago
Sydney, New South Wales, Australia NSW Government -School Administrative and Support Full timePosition Information:The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver the...
-
School Learning Support Officer
1 week ago
Sydney, New South Wales, Australia NSW Government -School Administrative and Support Full timePosition Information: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver the...
-
School Learning Support Officer
1 week ago
Sydney, New South Wales, Australia NSW Government -School Administrative and Support Full timePosition Information:The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver the...
-
Student Support Officer
1 week ago
Sydney, New South Wales, Australia NSW School Administrative and Support Full timePosition Information:The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver the...
-
School Learning Support Officer
1 week ago
Sydney, New South Wales, Australia NSW Government -School Administrative and Support Full timePosition Information: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver the...
-
Student Support Officer
1 week ago
Sydney, New South Wales, Australia NSW School Administrative and Support Full timePosition Information:The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver the...
-
Student Support Officer
1 week ago
Sydney, New South Wales, Australia NSW Government -School Administrative and Support Full timePosition Information:The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver the...
-
School Learning Support Officer
1 week ago
Sydney, New South Wales, Australia NSW School Administrative and Support Full timePosition Information:The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver the...
-
Operations Support Officer
1 week ago
Sydney, New South Wales, Australia NSW Government Full timeOperations Support Officer Grade 3/4, salary starting from $79,032 up to $86,539 + Super Multiple roles permanent and temporarily up to 12 months Flexible working conditions This recruitment may also be used to create a talent pool for further opportunitiesLocations: PARRAMATTA, NSW, Australia GOSFORD, NSW, Australia MAITLAND, NSW, Australia LITHGOW, NSW,...
-
School Learning Support Officer
1 week ago
Sydney, New South Wales, Australia NSW School Administrative and Support Full timePosition Information:The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver the...
-
Student Support Officer
1 week ago
Sydney, New South Wales, Australia NSW Government -School Administrative and Support Full timePosition Information:The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver the...
-
Student Support Officer
1 week ago
Sydney, New South Wales, Australia NSW Government -School Administrative and Support Full timePosition Information:The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver the...
-
Business Support Officer, Market Operations
1 week ago
Sydney, New South Wales, Australia Commonwealth Bank of Australia Full timeBusiness Support Officer, Market OperationsBusiness Support Officer, Market OperationsDo Work That Matters.CommBank's Business, Institutional and Market Operations (BIMO) business is looking for a Business Support Officer, to closely partner with and support the Market Operations (MO) Leadership Team.The Business, Institutional and Markets Operations team is...
-
Student Support Officer
1 week ago
Sydney, New South Wales, Australia NSW Government -School Administrative and Support Full timePosition Information:The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver the...
-
Student Support Officer
1 week ago
Sydney, New South Wales, Australia NSW Government -School Administrative and Support Full timePosition Information:The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver the...