Operations Support Officer

3 weeks ago

Sydney, Australia NSW Government -Department of Customer Service Full time

**Operations Support Officer, Ongoing, locations are flexible across NSW with hybrid working**

An exciting opportunity has arisen for an Operations Support Officer to join the Property Tax (First Home Buyers Choice) Operations within Revenue NSW.

The roles are within our Customer Service, Taxes and Grants division within Revenue NSW. We are seeking to recruit motivated, enthusiastic, innovative and team-oriented people with a focus on providing excellent customer service.

We are looking for passionate professionals who use their initiative to administer legislation, ensure customers understand and are compliant with their tax obligations and meet performance standards and deadlines effectively and efficiently.

This is an opportunity for you to be part of a diverse group where you can use your broad range of skills.**
**To be successful in this role you will demonstrate:
- Strong attention to detail and accuracy
- Excellent interpersonal, written and verbal communication skills to maintain productive internal and external working relationships
- Superior problem solving, analysis and decision-making skills
- Well-developed and accurate clerical, telephone and computer skills
- Demonstrated ability to work effectively in a high-volume team environment
- A strong commitment to providing excellent customer service

**What we need from you**:
An up-to-date CV and a brief cover letter outlining how your skills and experience are aligned to the role.

**About Revenue NSW**
Revenue NSW is the state’s principal revenue management agency. We are part of the Department of Customer Service. Our purpose is to contribute to a prosperous, safe, and fair society by collecting revenue, resolving fines, administering grants, and recovering debt.

We are proud of our diverse and regional team and welcome flexible working. We are open to this role being based at any one of our offices - Parramatta, Lithgow, Maitland, Gosford, Wollongong.***

Salary Grade 3/4, with the base salary for this role starting at $75992 base plus superannuation

**Closing Date: Friday, 20th January 2023 at (9:59am)**

**Working at Department of Customer Service**

The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

**You Belong Here**

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

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