Account Manager I

7 months ago

Melbourne, Australia Travelport Full time

Travelport is a place of opportunity. It’s our incredible team that makes our company great - our people drive our winning culture.

What’s Travelport?

Travelport is a worldwide travel retail platform that provides easy ways for businesses like airlines, hotels, and car rental companies to connect through personalized content to agencies and travelers. The world is changing, and our industry must change with it. We’re leading the change; we are the change.

We are on a mission to power the future of travel; come join us.

Travelport puts you in the driver’s seat. These features give you the power to easily access what you need, helping decision-making and improving business performance.
- Self-service on/off boarding, administration of all users and account profile permissions, and manage organization settings.
- Access to performance data, bills, and payments
- Access to Travelport’s knowledge base and training
- View alerts, news, and events
- Create support requests.

What does a great Account Manager do?

A commercial role accountable for the retention and development of the largest Regional Account in the APAC region. The Account Manager will focus on the renewals and support for customers.

Responsibilities include:

- Account Manager for the largest Regional Account in APAC Working in a team of 4.
- Primary Agency Sales point-of-contact for the account and represents the organization to the customer and the customer to the organization.
- Develop retention and growth strategies for accounts within the portfolio proactively promoting and selling Travelport products and increase MIDT share and revenue.
- Directly responsible for the long-term customer relationship, specifically managing re-negotiation of contracts.
- Strong collaboration and matrix/dotted line team with other critical Travelport resources including but not limited to, Customer Support Managers, Search Optimization, Project Management, Solution Consultants, Solution Developers and API support resource.
- Ensure Travelport support resources are optimized to deliver the best customer experience.
- Build senior relationships throughout the customers organization and play a strategic role in growing their businesses.
- Builds and nurtures business relationships with key decision makers.
- Adopts a pro-active stance in account management, looks for new business opportunities within existing accounts and ways of overcoming competitive threats whilst maintaining Travelport profitability.
- Maintains good relationships with all key individuals within a specified number of accounts and/or within a geographically defined territory.
- Responsible for mapping customer requirements for Travelport’s products and services to grow the business.
- Develops strategies and orchestrates company resources to maximize sales volume and profit goals within assigned account/territory and accordingly builds and maintains an appropriate sales plan.
- Responsible for account penetration and sales growth and manages and maintains active CRM pipeline for their account portfolio.
- Maintains complete and up to date account plans as necessary, achieving buy-in for plans with the customer.
- Build key stakeholder relationships internally at Travelport to ensure wider delivery of customer requirements.

Who we are looking for in this role:

- Highly self-motivated, customer centric, can-do attitude, positive outlook.
- Contract/Customer Management experience.
- Educated to a degree or equivalent. Minimum of 3 years working experience in a business-to-business environment within the travel industry.
- Strong commercial skills, including ability to translate customer business requirements into definable actions by addressing the market environment.
- Excellent account/relationship management to create opportunities for business enhancement within an account.
- Strong self-management skills for pipeline management, updating sales database and reporting.
- Excellent communication and interpersonal skills - persuasive and capable of influencing senior stakeholders both internally and externally.
- Possessing a high degree of self-motivation, confidence, assertiveness, and an ability to respond to rapidly changing environments.
- Strong commercial understanding of the Travelport business model, core drivers & technology requirements.
- Will have a high degree of numeracy and financial acumen.
- Must possess an overriding desire to understand, agree and meet customer needs and exceed their expectations, constantly striving to achieve customer satisfaction.

Interested? We’d love for you to get in touch *

  • Account Manager

    7 months ago

    Melbourne, Australia I-MED Full time

    As an Account Manager, you will play a pivotal role in driving sales revenue growth and fostering strong relationships with our key customer base. Join our dynamic team and make a meaningful impact in the healthcare industry. **We currently have two positions available**: - FT role focusing on North-East Melbourne region - FT role focusing on Central...

  • Account Manager

    4 months ago

    Melbourne, Australia I-MED Full time

    In this full-time permanent role, you will be the Account Manager servicing the North-East Melbourne region, working closely with our clinical and operational teams to support our current portfolio of referrers, while expanding and growing the region. You will have autonomy to take charge of the North-East and make an impact in line with the business goals...

  • Account Manager I

    1 month ago

    Melbourne, Australia InComm Payments Full time

    Overview: When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes...

  • Senior Account Manager, GFO

    2 months ago

    Melbourne, Australia 023 Northern Trust Company Australia Full time

    About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring...

  • Account Manager

    7 months ago

    Melbourne, Australia Cushman & Wakefield Full time

    Job TitleAccount ManagerJob Description SummaryAs part of our ongoing growth, we are seeking a dynamic and experienced Account Manager to oversee the delivery of capital works projects.Job DescriptionWe are looking for a highly motivated Account Manager to join our team and take charge of the delivery of capital works projects. The ideal candidate will have...

  • Professional Accounts Receivable Manager

    3 weeks ago

    Melbourne, Victoria, Australia Randstad Full time

    Accounts Receivable Officer - Public Sector OpportunityA dynamic role in Melbourne, South East.We are seeking an experienced AR professional to manage council revenue streams and debtor management.Key Responsibilities:

  • Sales Account Manager I Polymers I Resin

    6 months ago

    Melbourne, Australia Austcorp Executive Full time

    Excellent Base Salary + Super + Car + Sales Incentive - Technical knowledge within the Polymers & Resin Industry Required - Career Progession **The Company**: This company services the Australian & New Zealand Plastics and Rubber Industry providing highly experienced and comprehensive support to their customers with a focus on creating solutions. Due to...

  • National Account Manager

    6 months ago

    Melbourne, Australia Rentokil Initial Full time

    At Rentokil Initial, we are proud to be the global expert in pest, hygiene, and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives, and preserve our planet, every day. Rentokil Initial (the world’s largest pest control company) has an exciting position...

  • D&i Vendor Management Specialist

    6 months ago

    Melbourne, Australia UniSuper Full time

    UniSuper is a place for people who want to make a difference in their work and the world. As one of Australia's largest super funds you will join an inclusive team of passionate people focused on creating a great retirement outcome for our members. The Delivery and Information team ensures the sustained health and maintenance of UniSuper’s core systems...

  • Accountants

    1 month ago

    Melbourne, Australia Brighton Pty Ltd Full time

    AccountantsMelbourne, Full Time, AccountingVacancy Listing Dates 15/11/2024 to 13/12/2024Please Quote Reference Number 98398Seeking a qualified AccountantCompetitive salary on offerExciting opportunity to work with a dynamic team in a fast-paced environmentAbout Us:Brighton College is an Australian Registered Training Organization (RTO) operating under the...

  • Business Manager

    3 months ago

    Melbourne, Australia Werribee & Western Automotive Group Full time

    Award Winning Dealership Group - Fantastic Earning Potential - Highest Volume & Penetration F&I in the West Werribee and Western Automotive Group, is currently seeking to appoint 2 x Business Managers (Finance & Insurance) to join our Award Winning Team. The ideal person will have relevant F&I qualifications together with industry experience in finance and...

  • Area Office Supervisor

    2 months ago

    East Melbourne, Australia I-MED Full time

    At I-MED we are dedicated to fostering career growth and personal development. This is your chance to use your current expertise as a steppingstone for your own personal advancement and lead the clinics in Central Melbourne to success. Reporting to the Regional Manager, you will be providing operational leadership, overseeing general administrative duties...

  • Accounting and Finance Manager

    1 month ago

    Melbourne, Victoria, Australia elle belle recruitment Full time

    The company elle belle recruitment is seeking a highly skilled Financial Operations Manager to join their team. The successful candidate will be responsible for ensuring all aspects of the company's finances are processed and approved. This role is designed to support the CFO and broader Finance team in operational and strategic Accounting...

  • Strategic Account Manager

    7 months ago

    Melbourne, Australia AC3 Full time

    Commission paid from first dollar earned - Customised solutions servicing 2nd tier, blue chip & mission critical gov - Business supported structured lead & pipeline methodology **Why this role exists** Our Sales team is integral to the ongoing growth of the business, serving as the lynchpin between our external customers and internal stakeholders. The role...

  • Portfolio Accountant

    2 months ago

    Melbourne, Australia JLL Full time

    JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they...

  • Business Manager F&i

    6 months ago

    Melbourne, Australia Inchcape Full time

    We currently have an opportunity within our Subaru Retail team for an experienced, enthusiastic, organised and customer driven **Business Manager - Finance & Insurance **to join our dealership at **Subaru Essendon.** **What’s in it for you?** In return, you will be rewarded with: - 5 Day work week - Opportunity to work alongside a network of...

  • Business Manager F&i

    6 months ago

    Melbourne, Australia Inchcape Full time

    We currently have an opportunity within our Subaru Retail team for an experienced, enthusiastic, organised and customer driven **Business Manager - Finance & Insurance **to join our dealership at **Subaru Doncaster** **What’s in it for you?** In return, you will be rewarded with: - 5 Day work week - Opportunity to work alongside a network of...

  • Customer Support Specialist

    6 months ago

    Melbourne, Australia i motor Full time

    **Company Description** Are you ready to be a big part of something big?** At carsales, we're all about making buying and selling a great experience. For 25 years we’ve been evolving with the new economy to help people choose how they move today and tomorrow. When it comes to your career, we want to provide big opportunities to help you make a big...

  • I&c Complaints Officer

    7 months ago

    Melbourne, Australia UniSuper Full time

    **About US** UniSuper is a place for people who want to make a difference in their work and the world. As one of Australia’s largest super funds you will join an inclusive team of passionate people focused on creating a great retirement outcome for our members. You will be empowered to grow your career and contribute from day one in an organisation that...

  • Accountant

    3 weeks ago

    Melbourne, Australia Aussie Broadband Full time

    Aussie Broadband’s (ABB) purpose is to the change the game. As one of our team of Accountants you will be a member of Aussie Broadband’s specialist Finance team and play a key role in assisting the Finance Manager.At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring...