Vice President and General Manager

6 months ago


Sydney, Australia Duck Creek Technologies Full time

Vice President and General Manager - APAC

**Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.**

**WHO WE ARE**:
Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.

If working in a fast-paced, rapidly evolving company that is transforming one of the world's oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join "The Flock"

**Title - Vice President and General Manager**

**WHAT YOU'LL DO**:
Duck Creek Technologies is seeking an experienced professional Vice President and General Manager of APAC with overall responsibility over the business including Sales, Customers, Partners and Employee teams. You will set the strategies for all facets of the business including Growth, Sales, Marketing, Product Strategy, and Customer Success and Delivery. You will directly contribute to Duck Creek's market expansion, revenue growth and assured customer experience and satisfaction. You will be supported by industry leading products and the best sales and customer talent, training, tools and partners in the InsurTech industry. Our team is passionate and enthusiastic about working with customers on how to compete in their market and translating that into a commercial relationship with Duck Creek. As VP and GM, you will engage with P&C Carriers, identifying and establishing alignment between Duck Creek's solutions and customer's business drivers and you will continue to build, lead and expand our team. Overall, you will the leading voice of Duck Creek's solutions for the P&C marketplace.

**General Management and Regional Strategy Development**
- Lead P&L growth for the region by deploying proactive strategies aligned with global business priorities.
- Manage 360 degree of business including revenues, sales, customers, partners, and employees in various functions supporting the business.
- Provide strong and credible leadership to the regional staff, setting a unified direction for the team and ensure priorities are clear at all times.
- Foster a passionate and enthusiastic team dedicated to collaborating with customers on market competition strategies and translating them into successful commercial relationships with Duck Creek.
- Help deliver customer engagements on time and strive for outstanding customer satisfaction and experience.
- Build relationships with key influencers, develop business insight into and have informed opinions on future strategies of assigned accounts.
- Build relationships and collaborate with internal cross functional teams.
- Deliver compelling customer presentations and proposals that expertly articulate the Duck Creek Value Proposition and how it supports the prospect's strategic objectives.
- Maintain a solid knowledge of the Company's underlying technology, the range of existing products and consulting services.
- Build out and deploy strategies for securing new accounts. Lead the development, maintain, and grow an ongoing sales pipeline. Accurately forecast new bookings.
- Develop a thorough understanding of the Duck Creek consultative and solution selling process.
- Establish and monitor performance metrics related to sales targets, customer satisfaction, and overall business growth.
- Achieve annual and quarterly targets across all associated business units.
- Implement a regional strategy and methodology to guide the regional teams.
- Stay abreast of industry trends and developments to ensure Duck Creek remains at the forefront of the InsurTech industry.
- Provide regular reports and updates to senior leadership on business performance, challenges, and opportunities.

**WHAT YOU'VE DONE**:

- Minimum of 20+ years successful general management



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