Administration Support Officer

7 days ago

Parramatta, Australia Parramatta City Council Full time

The City of Parramatta is going through unprecedented change and transformation as it becomes Sydney’s Central City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City’s future and ensure it is culturally, socially, environmentally, and economically sustainable.

**About the role**

This role is responsible for providing administrative support for the Community Capacity Building (CCB) Team within the Social and Community Services Unit on a part time basis (three days per week). The CCB team is a multi-disciplinary team involved in a wide variety of work across the community, so this role is important in enabling this work through sound processes, attention to detail and flexible support. The role also plays an important role in supporting the delivery of Council’s Community Grants programs.

**This is a permanent part time position working 3 days per week (21 hours).**

On a daily basis you will:

- Provide administrative support to assist Community Capacity Building leads and staff with the day-to-day operations of the Community Capacity Building (CCB) team
- Administration of payments relating to community grants and other grants related duties as required
- Maintenance of Records Management Systems, including ensuring an efficient flow and distribution of all correspondence, files and other various documents.
- Manage processes for the teams in TRIM, TechOne and Pathways in relation to correspondence, Councillor/Customer requests, procurement/receipting and staff attendance
- Raise Purchase Orders and payment requests and follow up on settlement of accounts
- Utilise advanced knowledge of Microsoft Office and Info Council to follow up and coordinate the finalisation of Business Paper Action Requests and conversion of business paper reports to the correct text format
- Prepare and provide information such as reports, service and advice to internal and external customers about the team’s functions, programs and activities.
- Perform administrative duties for the CCB team, including minute taking, maintenance of minutes and other duties as required.
- Organise meetings and catering on behalf of the team as and when required
- Coordinate registration, travel and accommodation for conferences and seminars for attendance by CCB staff
- Coordinate stationery and other office supplies and arrange servicing of office equipment

**About You**

We’re looking for a highly organised individual with exceptional communication skills, attention to detail and the ability to work independently and as part of a cohesive, purpose-driven team.

P roficiency in Councils software packages such as TRIM, TechOne and SmartyGrants would be an advantage.

**Qualifications**
- Certificate in business administration or relevant work experience.

**Experience**
- Demonstrated ability to provide high quality customer service
- The ability to plan and manage work effectively to meet demands and deadlines
- The ability to work effectively in a community services environment and manage client enquiries including complaints
- Well-developed communication skills including the ability to write basic reports and communicate (written and verbal) with a wide range of people

**Skills**
- Well-developed administration and office management skills
- Computer literacy including a high standard of word processing,
- Well-developed interpersonal skills and the ability to work as a team or independently

**What’s on offer**

This is a permanent part-time position, for 21 hours per week.

We are offering an attractive salary package from $65,683 to $72,309 **pro-rata **plus 10.5% superannuation.

In addition, City of Parramatta also offer excellent employee benefits which include:

- A range of flexible work arrangements including hybrid WFH arrangements
- 14 weeks paid parental leave
- Access to Long Service Leave after 5 years
- Central Parramatta location (Public transport at our door, discounted parking)
- Significant leave benefits (pro-rata) (up to 12 days flexi-time, 3 additional leave days at Christmas, 15 days sick/personal leave including 2 days health and wellbeing leave per year)
- Learning and Development opportunities
- Health and Wellbeing programs

**Want to know more?**

Further information regarding the requirements of this role can be found in the attached Position Description.

**How to apply**

Please attach a Cover Letter addressing the requirements of this role.

Applications close 9pm, 1st May 2023 and will not be accepted through any other medium.

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