Administration Support Officer

2 weeks ago

Parramatta, Australia NSW Government -Operations Group Full time

Ongoing Full-time
- Location: Parramatta
- Hybrid working arrangements
- Great public service employee benefits such as fitness passport, novated leases via salary packaging arrangements, flex leave entitlements and much more

**Education changes lives forever. It broadens horizons, breaks down barriers, and fires imaginations. At the Department of Education, we are committed to uncompromising standards, freedom of expression, and the enrichment of lives through education. This is our motivation, our purpose, and our goal.**

This is an exciting time to join the Service Experience team as we look to the future, knowing that service delivery and the way we all access, design and build support services will be fundamentally different from today.

**About the role**
The newly established Service Experience function is responsible for developing and embedding a new customer experience capability that will transform how we deliver services to our customers: students, parents and carers, teachers, principals, as well as administrative and corporate staff.

The primary purpose of this role provides administrative and support services to facilitate the operations of the Service Experience Office and works with the Service Experience Directorate as required. The role is also accountable for facilities management within Service Experience to support the efficient running of Service Experience Operations.. The administrative support officer may at times be required to assist with ad hoc requests as directed by their manager or direct supervisor.

For more information read the full Role Description:
**Who we’re looking for**
- Demonstrate strong administration experience within a large complex organisation.
- Prioritise their workload and competing priorities effectively.
- Demonstrate ability to work effectively and collaboratively within a team.
- Embrace challenges with a can-do attitude

**Key knowledge and experience**
- Demonstrated ability to deliver a range of general administration and support services in a high volume environment
- Knowledge of, and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

**Essential requirements of the role**
- Demonstrated understanding of and commitment to the value of public education.

**Benefits**
- Opportunity to make a difference at Department of Education
- Flexible work-life balance
- Competitive salary
- 35 hour week

**How to apply**

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) expressing how you meet the focus capabilities and address any key knowledge and experience outlined for this role.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the talent pool.

**Closing date: 9 August 2023 at 11:59pm**
- A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months._

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