Administration Clerk

5 months ago

Sydney, Australia Ramsay Health Care Full time

**ADMINISTRATION CLERK**

**Temporary Part-Time opportunity (40 hours Fortnight**

**approx. 7 months)**
- **Create a professional and positive first impression for all patients and visitors**:

- **Work for Australia’s Leading Private Health Care Provider**

**We are seeking an experienced administrator to join our team and work various shifts across Kareena Private Hospital in this temporary part time opportunity**

**About the Role**

Our customer focused administration team are responsible for ensuring the seamless patient health journey. The team are here to effectively support all clinical and non-clinical areas of the hospital. As a first point of contact for our patients and their families, you will strive to deliver an exceptional customer service experience for all.

The key tasks within this position will include:

- Reception and Administration responsibilities - handling enquiries from patients and their families, and also Doctor’s and their support staff
- Provide timely and accurate information in response to queries by patients, Doctors and other customers Efficiently and accurately perform pre-admissions and admissions processes

**Availability to work a range of shifts including weekends and public holidays is essential to this role; shifts range between 6am and 9pm**.

**About You**

To succeed in this role, you will have prior experience working as a medical administrator (completion of a medical terminology is desirable).

You will display an unwavering commitment to delivering customer service excellence each and every time and understand how to leave our customers with a professional and positive impression of our site, all in line with our Ramsay Core Values.

In addition, you will thrive in a fast-paced environment and demonstrate the ability to manage conflicting priorities. You will also have exceptional communication skills both verbally and in writing with the ability to engage with a range of stakeholders at all levels to achieve positive outcomes.

**You will also demonstrate**:

- Proven ability to work effectively in a team environment and independently as required
- Intermediate computer skills utilising the Microsoft office suite with ability to maintain data entry accuracy
- Previous experience working in an hospital environment essential
- Availability to work a range of shifts including weekends and public holidays - flexibility is crucial for this role

**Remuneration**

**$** 24.47** - $**31.78** + superannuation based on experience level and qualifications, exclusive of penalties or allowances.

**About the Organisation**

Kareena Private Hospital is a modern 174 bed facility servicing the Sutherland Shire and surrounding areas. It is conveniently located directly opposite Sutherland Public Hospital and close to public transport. Kareena Private Hospital is an acute Medical/Surgical facility offering a comprehensive range of services including, Rehabilitation, an Intensive Care Unit, as well as Orthopaedics, Obstetrics and Gynaecology.

Kareena Private Hospital has established an excellent reputation in the community for its high commitment to customer service, staff satisfaction and quality improvement.

Benefits
- Access our flexible work opportunities and have a say in your roster times
- A great work culture and a friendly and supportive team
- Flexible Leave Program: purchase additional annual leave
- Free access to 18,000 upskilling courses via a LinkedIn learning subscription
- Professional development programs
- Post-graduate and Formal Education Scholarships
- Study leave
- Ramsay employees and their families are eligible for a fitness passport - to help achieve your wellness goals with a discounted gym membership
- Discounts off hospital and extras private health insurance - you’ll pay less for hospital cover and receive a higher extras limit for things like General and Major Dental
- Hospital, Allied Health & Pharmacy discounts
- Car servicing discounts on Mazda vehicles
- Salary sacrifice opportunities eg, airport lounge membership, self-education expenses and more
- Tech discounts on Microsoft and Apple purchase
- Paid parental leave
- Corporate rates on Hertz car rentals
- Recognition and rewards programs
- Community service leave ask to find out more specific details

**How to apply**

A cover letter is essential for this role.
- Must be **vaccinated against Covid-19** a vaccine approved by the Australian Technical Advisory Group on Immunisation
- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.

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