Operational Transformation Lead

6 months ago

Sydney, Australia CMC Markets Full time

CMC Markets is a global leader in CFD trading and share investing. Our vision is to provide the ultimate online trading experience so everyone can achieve their financial potential. Since our launch in London in 1989, we’ve expanded globally with offices across Europe and Asia Pacific. Over 1.2 million clients make 67 million trades with us every year, and we’re still growing.

Role

As the Operational Transformation Lead, you will be responsible for leading our organisation through a significant evolution of its operational processes and systems. In this role, you play a critical part in shaping the future of our operational functions, optimising and automating processes across our operational teams. You will be working and leading change across our front office (Client Services) and back-office teams (Operations team) alongside a dedicated team of salesforce and software engineers.

Please note that we operate onsite working and would need someone to come into our Barangaroo office 5 days per week.

**Responsibilities**:

- Strategy Development: Collaborate closely with senior leadership to define and communicate the vision, objectives, and strategic roadmap for the transformation of our operational functions, aligning with the company's financial and operational goals.
- Change Management: Lead change initiatives by fostering a culture of innovation, agility, and continuous improvement within CMC’s operational teams, ensuring that all stakeholders embrace and drive the transformation journey.
- Process Optimization: Identify and analyse areas for improvement across operational teams, streamline and/or automate processes, and implement best practices to enhance efficiency, reduce risk, and ensure compliance.
- Business Analyst: provide critical insights, data analysis and specifications on how to implement processes using Salesforce and APIs.
- Technology Integration: Leverage CMC’s existing cutting-edge technology solutions and implement new solutions to automate and optimize operational activities and customer outcomes with Salesforce, Amazon Web Services and Automation Anywhere.
- Data-Driven Decision Making: Utilize data analytics and trading metrics to monitor key performance indicators (KPIs), identify trading trends, and make informed decisions that drive operational excellence and customer satisfaction.
- Cross-Functional Collaboration: Collaborate closely with various departments, including risk management, compliance, technology, and finance, to align their operations with the transformation strategy, fostering a culture of collaboration and risk-awareness.
- Risk Management: Assess and manage potential risks associated with trading operations transformation initiatives, developing mitigation strategies to ensure a smooth transition and adherence to regulatory requirements.
- Project Management: Lead and oversee the execution of operational transformation projects, defining project scopes, budgets, timelines, and resource allocation, while ensuring compliance with industry regulations.
- Talent Development: Mentor a high-performing individuals within our operations teams, providing guidance, training, and support to ensure successful implementation and growth.
- Performance Measurement: Establish performance metrics and regularly report progress to senior leadership and stakeholders, making necessary adjustments to achieve desired outcomes and meet financial targets

Key skills & Experience
- Experience in process design and optimisation
- Experience in Salesforce Service Cloud (highly desirable)
- Experience in financial services operations, trading, or capital markets with a focus on transformation and process optimization.
- Change management expertise, including the ability to navigate resistance and foster a culture of continuous improvement.
- Exceptional communication and interpersonal skills, with the ability to engage, influence, collaborate and inspire stakeholders at all levels of the organization.
- Strong project management skills with a successful track record of leading complex, cross-functional initiatives within the financial services sector.
- Proficient in financial technology solutions and trading platforms.
- Excellent analytical and problem-solving skills, with a data-driven mindset, working collaboratively with others to break down complex problems.
- Knowledge of financial regulations and compliance requirements relevant to trading, clearing & settlement participants.
- Experience in Salesforce Service Cloud and/or Automation Anywhere.
- Experience developing and documenting use cases, process maps, business requirements and integration flows.
- Strive under uncertainty driving exploration to ensure the best results.
- Proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively.

**Benefits**:

- Charity give-back days.
- 1 extra annual day of leave for your birthday.
- A dedicated benefits & wellbeing hub, for

  • Gm Transformation

    7 months ago

    Sydney, Australia Group Transformation Full time

    **We are Woolworths Group **We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose - ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday...

  • Operational Transformation Lead

    4 weeks ago

    Sydney, New South Wales, Australia Parity Consulting Full time

    About the RoleWe are seeking an experienced Operational Transformation Lead to join our team at Parity Consulting. In this role, you will play a pivotal part in driving change initiatives and ensuring their successful implementation across the organisation.The ideal candidate will have a strong background in change management, preferably within the...

  • Strategic Transformation Lead

    4 weeks ago

    Sydney, New South Wales, Australia Bis Industries Full time

    Bis Industries is a leading solutions provider that delivers operational excellence to its clients. With a strong focus on innovation and efficiency, we are seeking an experienced Strategic Transformation Lead to accelerate the translation of our business strategy into a comprehensive transformation program.This role requires a seasoned professional with...

  • Transformation Excellence Lead

    3 weeks ago

    Sydney, New South Wales, Australia Woolworths Group Full time

    Drive Transformation & Growth with Our TeamWe are seeking a highly skilled Transformation Excellence Lead to join our team at Australian Leisure & Hospitality (ALH), a subsidiary of Endeavour Group, the largest hospitality provider in Australia. This exciting opportunity will allow you to leverage your expertise to drive commercial, operational, and guest...

  • Transformation Project Lead

    3 months ago

    Sydney, Australia CPB Contractors Full time

    Job ID- 1003603- Job Type- Fixed Term- Location- Aus - Brisbane, Aus - Melbourne, Aus - Sydney- Categories- HR / Training- Applications close- 01 Oct 2024 AUS Eastern Standard TimeCPB Contractors is the CIMIC Group’s construction company and we are transforming the way we work. To support these efforts, we have a vacancy for a **Transformation Project...

  • Customer Transformation Lead

    1 month ago

    Sydney, Australia SafetyCulture Full time

    **Customer Transformation Lead**: - Sydney- Sales & Success - Customer Success /- Full-time Permanent /- Hybrid- SafetyCulture is a customer and product-led SAAS company, our mission is to help working teams get better every day, our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when...

  • Finance Transformation Lead

    6 months ago

    Sydney, Australia Stockland Full time

    We are looking for a Finance Transformation Lead to join Stockland on an initial 12 month contract based at our Sydney Head Office. **The Opportunity - About the Role** This is a diverse strategic role within a small high-performing team delivering the Finance Transformation Strategy for Stockland. The individual will influence an agenda of change to...

  • Finance Transformation Lead

    7 months ago

    Sydney, Australia Stockland Full time

    At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful...

  • Strategic Transformation Lead

    2 months ago

    Sydney, New South Wales, Australia BDO Full time

    Transformation Program Manager OpportunityBDO is seeking a skilled Transformation Program Manager to join our Consulting team in Sydney. As a key member of our delivery team, you will lead the implementation of transformation programs and projects, driving exceptional client outcomes and building the capability of our BDO Consulting team.Key...

  • Global Transformation Lead

    3 weeks ago

    Sydney, New South Wales, Australia NTT DATA Full time

    About the Role:As a Global Transformation Lead at NTT DATA, you will play a critical role in driving business growth and innovation. We are seeking an experienced professional to lead our global service management operations, ensuring seamless delivery of services to clients worldwide.Your Key Responsibilities:Drive regional service management and...

  • Digital Transformation Lead

    4 weeks ago

    Sydney, New South Wales, Australia Firesoft People Full time

    Firesoft People is looking for a Digital Transformation LeadWe are seeking an experienced leader to join our team as a Digital Transformation Lead, responsible for managing large-scale digital projects within the financial services industry.The ideal candidate will have 6+ years of experience in end-to-end management of complex programs, preferably with...

  • Transformation Project Lead

    3 weeks ago

    Sydney, New South Wales, Australia Parity Consulting Full time

    About the OrganisationParity Consulting works with clients who are committed to delivering innovative solutions and improved experiences for their members. Our client is a respected leader in the superannuation sector, embarking on exciting enterprise-wide transformation projects.Job OverviewThe Transformation Project Lead will play a pivotal role in...

  • Strategic Culture Transformation Lead

    1 month ago

    Sydney, New South Wales, Australia Culture & Organisational Development Full time

    Job Title: Strategic Culture Transformation LeadJob Summary: We are seeking a highly skilled Strategic Culture Transformation Lead to join our Culture & Organisational Development team. As a key member of our organization, you will play a pivotal role in implementing culture transformation initiatives that drive impactful change and cultivate a culture that...

  • Data Transformation Lead

    3 weeks ago

    Sydney, New South Wales, Australia Westpac Full time

    We are seeking a Data Transformation Lead to join the Technology Transformation team at Westpac Group. Located in Australia, this role offers flexible working arrangements and competitive remuneration.About UsWestpac Group is a leading financial services provider with a history of innovation and customer-centricity. Our Technology Transformation team...

  • Insurance Transformation Lead

    4 weeks ago

    Sydney, New South Wales, Australia Infosys Singapore & Australia Full time

    About the RoleWe are seeking a highly experienced Insurance Transformation Lead to join our team in Infosys Singapore & Australia. In this role, you will be responsible for leading complex engagements, collaborating with clients to identify and deliver consulting projects, and developing diagnostics, strategies, roadmaps, and business cases for large-scale...

  • Transformation Lead

    4 weeks ago

    Sydney, New South Wales, Australia Clicks IT Recruitment Full time

    Finance Transformation ProgramWe are seeking a skilled Transformation Lead to drive meaningful change in our Finance Transformation program. This strategic role focuses on optimising finance operations through financial modelling, reporting, and stakeholder collaboration.About the RoleThe Transformation Lead will lead the delivery of a high-impact...

  • Agile Transformation Lead

    3 weeks ago

    Sydney, New South Wales, Australia Infosys Singapore & Australia Full time

    Unlock Agile Potential with Our TeamWe are looking for a seasoned Agile Transformation Lead to join our team in Infosys Singapore & Australia.A pioneer in breaking down barriers between strategy and execution, our company delivers superior business value to clients by advising them on strategy and process optimisation as well as IT-enabled transformation.The...

  • Transformation Lead for Insurance Innovations

    4 weeks ago

    Sydney, New South Wales, Australia Infosys Singapore & Australia Full time

    Job SummaryWe are seeking a highly experienced Transformation Lead to join our team in Infosys Singapore & Australia. The successful candidate will lead complex engagements, collaborating with others to identify, sell and deliver consulting projects dealing with strategies and plans for strategic transformation.About the RoleThis is a leadership role that...

  • Transformation Lead- Claims

    3 months ago

    Sydney, Australia Allianz Australia Full time

    **Transformation Lead - Claims | Sydney/Melbourne** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and...

  • Senior Business Transformation Lead

    4 weeks ago

    Sydney, New South Wales, Australia FinXL Full time

    FinXL, a leading Australian owned company, is seeking an experienced Senior Business Transformation Lead to drive data operations across multiple applications and stakeholders.About FinXLWe are an innovative technology enabled business solutions and consulting services provider to top clients in Telecommunication, Banking and Finance, and Commercial...