Wholesale Inside Sales Representative

3 weeks ago

Macquarie Park, Australia Veritas Recruitment Pty Ltd Full time

**Work Type**:

- Permanent - Full Time**Work Mode**:

- On-site**Industry**:

- Sales**Location**:

- Macquarie Park - New South Wales**Salary**:
$70,000.00 - $80,000.00 Yearly

**Reference**:

- BH-26612**Job Title: Inside Sales Representative - Customer Outreach Specialist**

**Location: Macquarie Park**

**Salary Circa $75,000 plus super and Generous Quarterly Commission**

**About Us**:
My client is no ordinary wholesaler, their retail stores are the ultimate destination for hobby enthusiasts in Australia. They are proud of offering a vast and diverse range of products, from Gundam model kits to Diecast models, slot cars, puzzles, RC, LEGO, and much more. Due to expansion and growing business, they need a **Wholesale Inside Salesperson** to further drive the business in their existing customer base and find new opportunities too

Seeking a motivated and results-driven **Inside Sales Representative ( Wholesale)**:

- Customer Outreach Specialist to join our team. In this role, you will be responsible for contacting wholesale customers and warm leads to drive sales and generate orders. With a competitive base salary and commission structure, this position offers the opportunity for financial success and career growth. This is a winning team with a relaxed and fun environment within which to work - hands on, creative and passionate

**Responsibilities**:

- **Customers**: Proactively reach out to existing wholesale customers and warm leads via phone calls to introduce new and established collectables with the goal of generating sales and securing orders.
- **Relationship Building**: Build and maintain strong relationships with customers by providing personalised service, addressing their needs and preferences, and offering tailored recommendations to enhance their shopping experience.
- **Sales Generation**: Effectively communicate product features, benefits, and value propositions to customers, influencing them to make purchases and up sell additional items to increase order value.
- **Order Processing**: Accurately process sales orders, including recording customer information, product details, and payment processing, ensuring timely and efficient order fulfilment and delivery.
- **Follow-Up**: Follow up with customers to confirm order details, provide order status updates, and address any questions or concerns they may have, ensuring a positive and seamless purchasing experience.
- **Performance Metrics**: Meet or exceed sales targets and performance metrics, including call volume, conversion rates, and order value.

**Product Knowledge**: Develop a thorough understanding of our product offerings, including Gundam model kits, diecast models, slot cars, puzzles, RC, LEGO, and more, to effectively educate customers and promote sales.

**Requirements**:

- Previous experience in inside sales, telemarketing, or customer service roles, with a proven track record of achieving sales targets and driving revenue growth.
- Strong communication and interpersonal skills, with the ability to engage customers over the phone, build rapport, and influence purchasing decisions.
- Results-oriented mindset with a passion for sales and a drive to succeed in a fast-paced, target-driven environment.
- Excellent organisational skills and attention to detail, with the ability to multitask, prioritise tasks, and manage time effectively.
- Knowledge of hobby-related products and industries is a plus but not required; willingness to learn and become knowledgeable about our product offerings is essential.
- Proficiency in basic computer skills, including MS Office and CRM software

**Benefits**
- Competitive base salary with commission structure
- Opportunities for professional development and advancement within the company.
- Employee discounts
- Dynamic and supportive work environment with a team of passionate and dedicated professionals.

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