Estimator/Inside Sales Support

7 days ago


Parramatta Park, Queensland, Australia West Recruitment Pty Ltd Full time
Call: 9689 8910West Sector: OperationsJob Summary

- Located in Marsden Park
- Office fitout experience would be highly regarded
- Attractive remuneration package

Job Description

Your new employer
Your new employer is a national family business that provides well-designed, well-built and well-priced furniture to Australian companies. But this is only one string to their bow, they also have a highly successful global business servicing the safety industry.

Your new role
The Estimator/Inside Sales Support role reports directly to the Sales Manager located at the Marsden Park office. This role will be an integral part of the sales division and supports the Business Development Managers with named accounts, preparing & following up quotes for job opportunities and being the primary in-house contact for these accounts. This role is an addition to the team and represents the strength and growth of the business.

Responsibilities include:

  1. Qualify and research job requirements for all inbound leads, and prepare job quotes for clients.
  2. Proactively follow up opportunities after quoting, completing all Pipedrive activities and following up until won or lost.
  3. Build and maintain strong relationships with named accounts.
  4. Provide customers with accurate pricing and accurate stock level data.
  5. Maintain a positive working relationship with named accounts while building relationships with new customers whenever possible.
  6. Coordinate & prepare tenders, proposals, and agreements.
  7. Submit regular reports, as required, on customer sales and forecasting.
  8. Assist with answering inbound calls and assist clients with product-related questions.
Your skills
You will ideally have worked within a similar industry and with an SME where you are used to being close to the action. Your new bosses are looking for someone that can:
  1. Ability to estimate and formulate quotes in a timely manner.
  2. Customer-focused: understanding needs and aspirations and being able to provide solutions.
  3. Enthusiastic, professional & helpful phone manner.
  4. Very effective written, presentation & oral communication skills.
  5. Strong organisational, project & time management skills.
  6. Excellent analytical and problem-solving approach.
  7. Attention to detail.
  8. Ability to communicate technical product details.
If this role is of interest to you please submit an application or call Rachel Patton on 02 9689 8910 to discuss the role in more detail.
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