Team Leader Lending Fulfilment

4 weeks ago

Brisbane, Australia Great Southern Bank Full time

**About the role**

You have the chance to be part of something different in this growing organisation which is Australia's largest customer-owned financial institution. We are a bit smaller than the majors and we do things a little differently. Our customers want to escape being treated as a number, and so do you. So set your sights high, make a difference and drive your own development with our team. We want you to be a part of our story.

The Lending Fulfilment Team is responsible for the end-to-end settlement process, inclusive of document preparation, execution, booking settlement procedures with PEXA & Dye Durham and same day funding, this ensures a smooth transition to settlement for our customers in accordance with process, policy and procedure.

**About you**
- Minimum 5 years’ leadership experience in Financial Services or a related industry with exposure to resource planning, modelling, and scheduling.
- Demonstrated relationship management, consulting, negotiation, and facilitation skills.
- Demonstrated strategic & tactical thinking with proven implementation of successful people strategies.
- A comprehensive understanding of the end-to-end lending and settlement process.
- Minimum 5 years previous experience in people management, including coaching and mentoring staff to achieve team and organisational goals.
- Strong customer service ethic and the ability to successfully establish and maintain effective relationships.
- Strong organisation and time management skills.
- Knowledge of Home Lending and Settlement systems, including PEXA, Dye &Durham and LendFast would be advantageous.
- Knowledge of relevant finance industry standards, acts, codes, and legislations (e.g., CCC, Code of Practice, Privacy Act.
- Minimum - Diploma in leadership or a financial service-related field.

**What’s in it for you?**

We want you to make an impact. You can be part of a growing and innovative organisation, with the ability to influence the people, culture and practices of Great Southern Bank to keep us at the top of our game.

You will be able to make a bigger difference with us While we might be a bit smaller than the majors, your circle of influence is infinitely greater. You will see the immediate results of your work, be recognised for your achievements, and be provided with the support you need to help balance your career.

We believe that investing in our people is central to upholding our great culture. To help you be at your best, we provide a collaborative, flexible and supportive working environment that helps you balance career, family, health and the things you love doing. We have a variety of employee benefits that you can access from discounted financial and insurance products, a variety of leave options, and benefits and incentives covering, health, wellness and lifestyle options. Read more about these exciting benefits on our careers site
- At Great Southern Bank, we’re committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging, are valued, connected and respected._ _We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers._ _We support and promote an inclusive culture through flexible ways of working, collaboration, fair and equitably decision making that empowers our people to be at their best every day._
- #LI-Hybrid_

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