National Programs Officer

3 weeks ago

Macquarie Park, Australia Sonic HealthPlus Full time

**ABOUT THE ROLE**

We are currently seeking a National Programs Officer to join our Specialised Services Sydney Team based out of our Macquarie Park office.

This role demands an array of proficiencies, particularly, excellence in interpersonal and communication skills that support and reflect the Sonic HealthPlus culture. There is a high level of customer service expected for this role as well as a great attention to detail.

**DUTIES**

Reporting directly to the Specialised Services Manager, this position will primarily be responsible for the coordination of administration services for Clients. You will work closely with Occupational Physicians, Psychiatrists and Psychologists to achieve a high level of service expectations.

Responsibilities include but not limited to this role are:

- First point of contact with clients
- Ongoing liaison with clients
- Processing medical bookings
- Co-ordination of results management
- File management
- Answering dedicated unit phone line
- General administration duties
- Working in other teams when required

Because of the responsibility associated with the position, it is expected that the Specialised Services Unit, National Programs Officer will display a warm and friendly demeanour whilst maintaining a superior level of respect, communication and service in dealing with employees, managers, patients, clients and service suppliers to promote the reputation of Sonic HealthPlus as the preferred provider of community and corporate medicine and health logistics to industry, internationally.

**CANDIDATE REQUIREMENTS**
- You will be dedicated to being an exemplar in good customer service
- Demonstrated ability to work autonomously and as part of a team environment
- Excellent time management skills
- Ability to work under pressure is essential
- Ability to remain positive and flexible to provide a proactive approach to supporting the Specialised Services Team
- Previous experience in Occupational Health will be highly regarded although not essential

**HOW TO APPLY**

**PRIMARY LOCATION**: AU-NSW-Macquarie Park

**JOB POSTING**: 25-Aug-2024

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