Customer Service Representative/office Co-ordinator
2 weeks ago
**About Us**
National 360 provides high-quality Allied Health services to clients of all ages and abilities within the NDIS, Aged-Care, and Insurance sectors. At National 360, we facilitate a collaborative workplace environment, and we understand that transparency and honesty are core to building a trusting partnership between team members and leaders. When you join National 360, and throughout your employment, we want to ensure that the information provided to you accurately aligns with workplace practices - ask us anything, and we will give you a straight answer.
**About Our Benefits**
360 Champions and 360 YOU are our reward & recognition and benefits programs, designed to celebrate the achievements of our dedicated and talented team, as well as deliver programs that support holistic wellbeing.
When you join National 360, you will have access to:
- Flexible working practices, including adjusted working hours, working from home and autonomy over your schedule
- 5 weeks of annual leave through our Purchased Leave options
- Generous paid parental leave entitlements
- Financial incentives for going above and beyond in your role
- Novated leasing and salary sacrificing
- Service rewards to acknowledge tenure, including performance bonuses and company-sponsored holidays
- The opportunity to relocate almost anywhere in Australia
- Discounted health insurance premiums & full excess coverage through N360s Corporate Plan with HCF
- Company-sponsored team events and recognition awards
- Professional counseling with a registered psychologist through our Employee Assistance Program
- A company laptop and mobile phone
- Pilates, yoga, and meditation classes
**About the Role**
The Customer Service Representative role responds to all of National 360s customer inquiries and referrals specifically relating to injury, disability, or rehabilitation. As first point of contact for our clients and therapists, this role acts as an integral part of the National Customer Service Team, further enhancing our highly regarded market reputation.
Working from our **Deer Park office** in a** full-time capacity, **this role reports to Celeste, our dynamic, fun, collaborative and supportive Customer Service Team Leader who has been leading teams for the past 18 years. Having been with National 360 for 3 years, Celeste has grown the Customer Service Team nationally, from a small, centralised team to having operations in nearly all Australian states. The team meet daily to connect and share information and to ensure that workload is balanced amongst all team members.
The Customer Service Team comprises individuals from varied skillsets, backgrounds, ethnicities, and personalities - and this is what we love the most The team culture is wonderful, and the team love to have a laugh whilst getting the work done. The team recently enjoyed utilising their fun funds to go bowling over a couple of drinks, food, strikes, spares, and gutter balls
Key responsibilities include:
- Acting as the first point of contact for customer phone inquiries
- Providing general administrative support to internal Therapists
- Liaising with Allied Health Team Leaders regarding capacity of therapy services to best meet client needs
- Coordinating office duties including ordering stationery and office supplies
- Triaging phone calls and messages across internal departments as required
- Developing meaningful and trusting relationships with internal & external stakeholders
**About You**
We like to keep an open mind when it comes to bringing customer service representatives onboard With that being said, there are a few requirements for our customer service representatives, which are:
- Previous experience working in an administrative capacity and call-centre environment
- Intermediate MS Office (word and Excel) and data entry skills
- Strong written & verbal communication skills
- Outstanding attention to detail
- NDIS worker screening clearance and WWCC (or willingness to apply)
- Ability to provide evidence of COVID-19 vaccinations based on State Government requirements (or applicable exemption)
To learn more about this opportunity, please contact
**Celeste Cramer** on
We welcome all people to join our team, including people from Aboriginal and Torres Strait Islander communities, living with disability, all gender identities, LGBTQIA+, people of any socioeconomic status, of any age, race, national origin, or ethnicity. We believe each person’s uniqueness makes us even better at the work we do.
-
Customer Service Representative/office Co-ordinator
11 hours ago
Deer Park, Australia National 360 Full time**About Us** National 360 provides high-quality Allied Health services to clients of all ages and abilities within the NDIS, Aged-Care, and Insurance sectors. At National 360, we facilitate a collaborative workplace environment, and we understand that transparency and honesty are core to building a trusting partnership between team members and leaders. When...
-
Service Co-ordinator
1 day ago
Arndell Park, Australia ACRWORLD Full time$65,000 - $80,000 per annum + super - Small team with great culture! - Monday - Friday 8:30am - 4:30pm ACR World's client are seeking a Service Co-ordinator to join their vibrant team, they are a small fire protection company with over 12 years experience in the fire industry. They have grown to be a dependable business who provide safety services and...
-
15230t Customer Service Co-ordinator
3 weeks ago
Carole Park, Australia Top Office Group Full timeWe are seeking an experienced Customer Service Co-ordinator for an upcoming temporary assignment with highly reputable organisation that supplies products to the construction sector. Starting asap, this role will commence as a temporary assignment, however, there is a likelihood that a permanent position will arise in the future. Duties include: -...
-
Customer Care Co-ordinator
2 days ago
Macquarie Park, Australia Mayday Recruitment Full time$33-$35ph + Super - Macquarie Park based offices - 3 months initially with potential to extend MAYDAY are excited to be working with a leading Medical Devices company looking for a Customer Care Co-ordinator to join their team! **What's in it for you**: - Start date: ASAP - 3 month temporary position with possibility of extension - 3-4 weeks training -...
-
HR Co-ordinator
3 weeks ago
Macquarie Park, Australia MSD Full time**HR Co-ordinator** - **Full-time 12 months Fixed Term **role with competitive salary and benefits, based in **our modern office in Macquarie Park, Sydney**: - Provide **effective HR solutions** and **services **to the wider team as the **HR Co-ordinator**: - Be **fully supported** in your role whilst working within a **friendly,** **high performing, agile...
-
Operations Admin Office Co-ordinator
3 days ago
Osborne Park, Australia ESM Resources Full timeOperations Administrator ESM Resources Pty Ltd - Osborne Park Full time ESM Resources is a Mobile Equipment Hire company dedicated to providing dry hire solutions for the civil, construction and mining industries with branches located in Perth, Newman, Port Hedland and Karratha. ESM Resources offers Workshop, Field Service and Project Support services to...
-
Promotions Co-ordinator
3 weeks ago
Macquarie Park, Australia Metcash Full timeWe are seeking an enthusiastic entry level individual for Promotions Co-Ordinator position on full time basis based at our Macquarie Park office who will be able to maintain the integrity of pricing data related to deals for liquor products as presented by Customers, Suppliers and the ALM Buying, Commercial and Management teams. We have a permenant...
-
Facilities Co-ordinator
3 weeks ago
Macquarie Park, Australia Fairwater Strata Full timeAn exciting opportunity for a facilities coordinator to join our company. We are a full service provider for residential and commercial management services in Australia. We are looking for a facilities co-ordinator to work in our fast pace growing team. Working in our office in Macquarie Park. Your responsibilities would include but not limited to: -...
-
Customer Service Representative
3 weeks ago
Deer Park, Australia Huntsman Full timeJob Description: **Job Description**: Job Title : Customer Service Rep. Business : Polyurethanes Location : Deer Park Reports to : Purchasing & Supply Chain Manger Job Holder : Date : 1. Purpose To co-ordinate the operational requirements of the customers by managing their service expectations, understanding Polyurethanes capacity to meet those...
-
Marketing Co-ordinator
2 weeks ago
Osborne Park, Australia ESM Resources Full time**Job Title**: Marketing Co-ordinator **Location**: Osborne Park, Perth, WA, 6017 **Employer**: ESM Resources Pty Ltd (ESM Resources) **Employment Type**: Full-time (38 hours per week) **Salary**: $74,000 - $78,000 per annum. **Position Description**: ESM Resources is a Mobile Equipment Hire company dedicated to providing hire solutions for the civil,...
-
Operations & Warehouse Co-ordinator
2 weeks ago
Beulah Park, Australia Humanology Full timePermanent full-time position - Competitive remuneration + vehicle + phone - Take one Friday off each month - Eastern city fringe with onsite parking Do you love to tick it off your list, juggle priorities, and multi-task whilst delivering outstanding customer service? This is your dream job! **About the Opportunity** Reporting to the General Manager, you...
-
Rostering Co Ordinator
3 weeks ago
Noble Park North, Australia BCRS Partners Full timeOur client is seeking a motivated and enthusiastic individual to join their Workforce Solutions Team on a fixed term contract with a view to being made permanent. This role will be based at their South East Office. No two days are the same in the rostering team, so ideally, you will be flexible in your approach and be able to manage, prioritise and organise...
-
Assistant Co-ordinator Scheduling
2 weeks ago
Shailer Park, Australia Ozcare Full time**$40.16 per hour**: - **Full time** - We're hiring smiles! Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and commitment to helping our clients live their best lives. _ **Your Role** As an Assistant Co-ordinator - Scheduling you'll be looking after the most important people in our organisation -...
-
Deer Park, Australia Rustique Co Full timeRustique Co in Deer Park is looking for an experienced wait staff who has coffee making skills. You will be required to work weekends and also day shifts when required. Customer Service skills are essential and a current RSA Certificate. Thanks Management. **Job Type**: Casual **Salary**: $21.00 - $26.00 per hour Schedule: - Shift...
-
Customer Service Officer
1 day ago
Osborne Park, Australia Racing and Wagering Western Australia Full time**Company Description**: **Are you ready to race with RWWA?** The racing world is not just exciting, it brings communities together across the state. Racing and Wagering Western Australia (RWWA) is at the centre of this world and more than 24,000 people choose to join us in our quest to forge a sustainable future for racing in WA. As well as controlling...
-
15330i Customer Service Co-ordinator
2 weeks ago
Carole Park, Australia Top Office Group Full timeWe are seeking your customer service, internal sales and administration experience for an upcoming temporary assignment with a highly reputable multi-national organisation that supplies a large range of specialised products to various industries including construction, agriculture and transport. The role will be responsible for providing exceptional service...
-
Assistant Co-ordinator
1 day ago
Shailer Park, Australia Ozcare Full time**$38.71 per hour**: - **Full time** - We're hiring smiles! Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and commitment to helping our clients live their best lives. _ **Your Role** As an Assistant Co-ordinator - Community Care you'll be looking after the most important people in our...
-
Marketing Co-ordinator: Subscriptions
2 weeks ago
Macquarie Park, Australia Universal Media Co Full timeUniversal Media Co is one of Australia’s largest innovative media companies with a range of popular magazines, websites, social, and video brands. Our subscribers are very important to us and join through both the magazines and our e-commerce store making it one of our most important digital assets. If you love media, marketing, e-commerce, and helping...
-
Customer Service Representative
3 weeks ago
Mansfield Park, Australia SMS Professional Full timeJob Stability - Career Progression - Family environment SMS Professional is proud to have partnered with the packaging professionals. This role has many different aspects which include management of order processing, case management, maintaining material and customer data records, coordinating the quality non-conformance process and continuous...
-
Lighting Co-ordinator
3 weeks ago
Condell Park, Australia Star Group Full time**Our Opportunity** **Our Mission & Values** The most valuable asset of our organisation is our employees, hence why our employees are our mission and the great work they do. At STAR Group, we understand that each employee has a unique set of abilities, knowledge, and experience. We ensure our employees reach their full potential by supporting and...