Private Patient Liaison Officer

4 months ago

Melbourne, Australia The Royal Women's Hospital Full time

Location: Melbourne | Northern Metropolitan

Job type: Not provided

Organisation: The Royal Women's Hospital

**Salary**: Salary not specified

Occupation: Finance

Reference: 25885
- **Full time, ongoing role**:

- ** Parkville location, with multiple public transport options available**:

- ** $81,463 - $90,392** + salary packaging + super + **5** weeks annual leave**

The Royal Women’s Hospital is Australia’s first and largest tertiary hospital dedicated to improving the health and wellbeing of women and newborns, offering specialised services within maternity, neonatal and women’s health. Our goal is to be the best place to work, learn and contribute, and to provide exceptional experiences for our patients and consumers.

**About Finance**
The Finance department brings a commercial perspective to business decision making and supports the Royal Women's business performance by providing the appropriate financial and business information and advice, as well as driving the organisation's business risk management program

**About the role**

The Private Patient Liaison is responsible for the effective administration of private, compensable and ineligible patients, and increasing revenue from chargeable patient activity by:

- A regular day will see you:

- Providing the full Private Patient Liaison Officer and inpatient billing functionality.
- Assisting patients and staff with private pathway queries and claims processing.
- Facilitating training and education sessions for clinical and administrative staff to promote awareness around chargeable patients.
- Administrative tasks including updating data bases, running audit reports and eligibility checks.

**About you**
- Write a sentence or two about the type of person you are looking for, the soft skills required.
- You’ll bring with you:

- Strong interpersonal and communication skills;
- Experience in inpatient billing in the public health sector.
- Competency to interpret/analyse data and produce clear concise reports;
- Demonstrated ability to build rapport, negotiate and form relationships with patients and staff at all levels;

**Our benefits**
- At the Women’s you will enjoy a culture that is collaborative, supportive and passionate about learning. We have a strong sense of purpose, and engage in meaningful work every day. We offer our people a range of rewarding benefits, including:

- $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program
- Public transport options at our doorstep and end of journey facilities for cyclists
- Onsite childcare centre and breastfeeding rooms
- Mentoring, learning and career development opportunities
- Five weeks annual leave, monthly ADO’s and purchased leave options

**Inclusion and belonging**

**Join us

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