Patient Services Assistant

2 months ago

Melbourne, Australia John Fawkner Private Hospital Full time

_Casual roles - Flexibility to suit your lifestyle_
- _Join a high performing team and learn new skills_
- _Central Coburg location | Moreland Station minutes away and free on-site parking_

Are you someone with exceptional customer service skills that would love a role that gives back to its community? If you love caring for people, then this is the position for you A superb role has become vacant for compassionate individuals to join our Patient Services team.

We are seeking an energetic, flexible team member available to work rostered shifts over a 7-day rotation. Casual hours on offer.

**About us,**
John Fawkner Private Hospital is a fully accredited 186-bed acute care facility providing a comprehensive range of surgical, medical, cancer and critical care services. Equipped with advanced medical, surgical and diagnostic technology, John Fawkner Private is focused on meeting the growing healthcare needs of patients in our local community and surrounding regions.

The Hospital has an established reputation as a leading healthcare provider, achieving recognition in many specialties throughout the years. Specialising in Cardiology, Orthopaedics, General Surgery and Cancer, the Hospital provides a comprehensive range of onsite medical and surgical services and delivering the highest standard in all areas of health care.

As the largest private hospital with the only private 24 hr. Emergency Department and Critical Care unit in northwestern Melbourne, John Fawkner Private works with highly skilled visiting specialists who offer subspecialty expertise.

John Fawkner Private Hospital has a long-established tradition for providing quality healthcare to our local community, the veteran community and patients travelling from regional northwest Victoria.

**As a Patient Services Assistant your responsibilities will include**:

- Assist nurses or hospital staff in carrying out patient care duties
- Greet all patients/visitors/guests within the hospital with a friendly demeanour and answer enquiries
- Going above and beyond with caring for our patients
- Comply with site WHS policy, infection control standards and policy and procedures

**Essential Criteria**:

- Authority to Work in Australia
- Working with Children check (if relevant)
- High level problem solving skills
- Excellent Customer Service, organisational and communication skills
- Ensure quality service is provided and government regulations are complied with in relation to food safety and infection control
- Commitment to service excellence.
- Attention to detail
- Work well independently and within a team

**Why Healthscope?**

We care about your career at Healthscope.

No matter where you go within our community of care, you’ll be supported by great team leaders, be part of strong, innovative teams who always strive for better and have the opportunity to flourish and grow.

Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day.

Joining us opens the door to endless opportunities. We encourage the pursuit of continuous professional development, specialisation and education, and support our people to grow and flourish.

**_ Come and be the difference in our patient's lives._**

**Applications close**: 7th October 2024

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