Business Consultant

6 months ago

Sydney, Australia Technology One Limited Full time

**How you'll make a difference...**

Our mission is to provide world class software and consulting services to the thousands of people who use our enterprise software every day. Our 99% customer retention rate is proof that what we do is valued by our customers and Application Managed Services (AMS) Consulting is no exception as we strive to deliver high calibre ongoing consulting support. We have a tremendous pipeline of growth and we are looking for individuals who have a Student Management background, using enterprise (ERP) software and wanting to make a change in their career to become a TechnologyOne business consultant.

**What you'll be doing...**

As an Business Consultant you'll proactively deliver contracted consulting services and drive continuous improvement for our customers across our Student Management product through:

- Performing consulting services that achieve an annual productivity target of 100%, services including: Application Administration, Changes and Configuration, Application enhancements, including reporting design and development & supporting users adopt proven best practice processes.
- Analyse customer requirements and manage customer expectations
- Maintain contemporary capabilities through trends and new technologies, to drive innovation and develop ideas for discussion and implementation
- Work with the AMS team to provide input into the configuration and management of product and solution implementations
- Contribute to revenue generation through utilisation and identification of further product and service opportunities
- Proactively communicate any issues that may/will impact delivery on customer expectations

**Your talents...**
- A background in Student Management or Education, with in-depth knowledge of the student management lifecycle
- Enterprise System experience, ideally with TechnologyOne (Student Management)
- Customer centric, you’re a customer advocate and know what it takes to deliver a compelling customer experience
- A solid communicator, your communication skills are second to none and you’re at your best when talking to customers

**What we can offer you...**
- Competitive remuneration package
- Free, 24/7 access to our new exclusive on-site 2 storey gym at our HQ. Free gym memberships if located outside of Brisbane
- Up to 2 weeks of additional leave via our Purchase Leave program
- Free all-day breakfast and amazing coffee
- Professional development allowance
- Regular catered team and company events
- Salary packaging options (e.g. technology, cars & more)
- Career opportunities (choose your own adventure - too many to list)

**Who we are...**

TechnologyOne (ASX:TNE) is Australia's largest enterprise software company and one of Australia's top 100 ASX-listed companies, with offices across six countries. We create solutions that transform business and make life simple for our customers. We do this by providing powerful, deeply integrated enterprise software that is incredibly easy to use. Over 1,200 leading corporations, government departments and statutory authorities are powered by our software.

We pride ourselves on providing our people with earned recognition through career progression, competitive salaries and a supportive environment. We double in size approximately every 4 - 5 years so career opportunities are abound. Everything is about to change. Are you ready?

We value creativity, innovation and people with an entrepreneurial spirit. See us in action at Hack Day
- Applicants must have the right to work permanently in Australia.

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