Executive Lounge Host

3 days ago

Melbourne, Australia Marriott International, Inc Full time

**Additional Information** Internal role title is MClub Host

**Job Number** 23003463

**Job Category** Rooms & Guest Services Operations

**Location** Melbourne Marriott Hotel Docklands, 15 Waterfront Way, Docklands, Melbourne, Victoria, Australia

**Schedule** Part-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

General Concierge - Club Level
- Monitor club lounge for seating availability, service, safety, and wellbeing of guests.
- Complete opening duties, including setting up necessary supplies and tools, and ensuring work area is clean and everything is in working order.
- Clean and reset tables after guests depart.
- Forecast additional meal requirements and communicate special requests to the kitchen.
- Anticipate and communicate replenishment needs promptly, ensuring no shortages throughout scheduled presentation time.
- Bus and wipe down tables in club lounge.
- Check in with guests to ensure satisfaction with food or beverages.
- Direct final breakdown and cleanup of club lounge according to service offerings.
- Secure liquors, beers, wines, coolers, cabinets, and storage areas.
- Brew daily coffees.
- Mix and serve alcoholic beverages to guest in accordance with the company standards.
- Prepare and serve hot beverages (drip coffee, tea, cappuccino, espresso, etc.).
- Issue, open, and serve wine/champagne bottles.
- Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment, restocking items, and completing daily cleaning checklist.
- Document pertinent information in department logbook.
- Complete scheduled inventories (e.g., opening inventory) of supplies, food, and liquor, to check stock and requisition necessary supplies.
- Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required.
- Wash all coffee and beverage dishes and serving utensils as needed.
- Check quality and set up designated bar stock and supplies by using checklist.
- Stock ice, glassware, and paper supplies.
- Maintain cleanliness and condition of bar, bar unit, tables, and other tools.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

**Marriott Hotels**, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

**JW Marriott **is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment.

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