Guest Service Officer

2 weeks ago

Melbourne, Australia Grand Hyatt Melbourne Full time

Summary

**About Hyatt**

At Hyatt we care for people so they can be their best. Care comes from an authentic place of **_empathy_** and human **_connection._** We do this by truly seeing people and getting to know them as **_unique_** individuals, to enable us to design and deliver **_personal experiences_**. With over 590 properties around the world, our brands include: Andaz, Grand Hyatt, Park Hyatt, Hyatt Regency, Hyatt, Hyatt Centric, Hyatt Place, Hyatt House Hyatt Ziva, and Hyatt Zilara

**The Role**

The Guest Service Officer - Executive Lounge will provide personalised food & beverage service during breakfast and cocktail hours, manage the efficient running of the lounge outside service periods and provide individualised guest experiences for a wide range of guests.
- A Diploma/Certificate in Hospitality or Tourism Management is desirable
- Previous customer service experience, preferably in food & beverage service
- Excellent organisational and communication skills
- Current Responsible Service of Alcohol certificate
- Intermediate computer skills particularly in the use of MS Office and preferably some knowledge of Fidelio/Opera

**Qualifications**:
**Benefits**

With enriching work comes amazing rewards Just some of our associate benefits include:

- Above Award wage rates
- Discounted meals in our trendy associate restaurant
- Complimentary accommodation at selected Hyatt properties worldwide (Full Time and Part Time only)
- Discounted accommodation rates for associates as well as friends and family
- Food and Beverage discounts at Australian-based Hyatt properties
- Fully laundered uniforms
- Learning & Development opportunities
- Discounted Gym Membership at our City Club

**How to Apply?

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