Lounge Bar and Event Operation Supervisor

3 months ago

Port Melbourne, Australia Sol and Luna Full time

**About Us**:
Sol & Luna is a vibrant and dynamic establishment known for its exceptional service and unforgettable events. We take pride in delivering outstanding experiences to our guests, whether they're attending a special event or simply enjoying a night out at our lounge bar.

We are seeking a dedicated and experienced Event/Lounge Bar Supervisor to join our team on a part-time basis. As our business expands with the open up of level 16th Sol Rooftop, this role will become the full time hour if you are fit.

As the Supervisor, you will play a key role in ensuring the smooth operation of our events and lounge bar, providing exceptional service to our guests and leading a team of enthusiastic professionals.

**Responsibilities**:

- Oversee the day-to-day operations of the lounge bar and events, ensuring seamless execution and exceptional service delivery.
- Supervise and mentor staff, providing guidance and support to maintain high standards of performance and professionalism.
- Coordinate with management to plan and execute special events, ensuring all client requirements are met and exceeded.
- Manage inventory, including ordering supplies and maintaining stock levels to meet demand.
- Uphold cleanliness and hygiene standards in accordance with health and safety regulations.
- Handle customer inquiries and resolve any issues or complaints promptly and effectively.
- Implement strategies to maximize sales and profitability while maintaining quality standards.
- Foster positive relationships with customers, suppliers, and team members to enhance the overall guest experience.

**Requirements**:

- Previous experience in a supervisory role within the hospitality industry, preferably in events or lounge bar management.
- Strong leadership and communication skills, with the ability to motivate and inspire a team.
- Excellent organizational and multitasking abilities, with a keen eye for detail.
- Knowledge of beverage and cocktail preparation techniques is highly desirable.
- Understanding of health and safety regulations and willingness to enforce compliance.
- Flexibility to work evenings, weekends, and holidays as required.

**Benefits**:

- Competitive salary commensurate with experience.
- Opportunities for career advancement and professional development.
- Employee discounts on food, beverages, and events.
- Friendly and supportive work environment with a dynamic team.

If you are passionate about delivering exceptional service and thrive in a fast-paced environment, we'd love to hear from you Please submit your resume and cover letter outlining your relevant experience and why you would be a great fit for this role.

**Job Type**: Part-time

Pay: $33.00 - $40.00 per hour

Expected hours: 20 - 30 per week

Schedule:

- Evening shift
- Weekend availability

Supplemental pay types:

- Commission
- Penalty rates
- Performance bonus

**Experience**:

- Bar: 2 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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