Executive Club Lounge Manager
3 weeks ago
**Australia***
**Pan Pacific Melbourne***
**Food & Beverage***
**Job Grade**:
Full Time
Pan Pacific Hotels Group has over 40 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. We provide gracious and dependable hospitality, across our two internationally renowned brands, PARKROYAL and Pan Pacific.
The Role
Based at the award winning 5-star Pan Pacific Melbourne (in the heart of South Wharf), we are seeking an enthusiastic & passionate Executive Lounge Manager to put their stamp on our exclusive Pacific Club Lounge.
The Role:
- Reporting to the Director of Food & Beverage and Culinary Operations, you will manage a small team of 7, including managing recruitment, strategy and direction of the Pacific Club Lounge.
- You will be responsible for providing our guests with exceptional service throughout their Pacific Club Lounge experience, including food and beverage and concierge services.
- Coordinate, motivate and train a team of Pacific Club Lounge team leaders & hosts to offer a high quality service to our Pacific Club Lounge guests.
- Organise and maintain all administrative duties for the department
- Coordinate and manage stock control for the department
- Work rotating rosters including weekends, early mornings and late evenings.
- A Responsible Service of Alcohol Certificate is essential for this role.
Talent Profile
Ideally, You Will Have:
- Experience in hospitality management
- Food & Beverage experience desirable
- Innovative and key ideas to move our Club Lounge in the right direction
- Excellent personal presentation and communication skills.
- A passion for delivering exceptional levels of guest service.
What we can offer you:
- Attractive pay package
- Complimentary dry-cleaning for uniforms
- Hotel discounts through our global alliance program Discovery
- 50% off food and 50% off beverages at the hotel’s restaurants, bars and café
- Discounted accommodation across worldwide Pan Pacific Hotels Group properties
- Complimentary duty meal per shift
How to Apply
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