Customer Care Specialist

3 weeks ago

Sydney, Australia Bare Full time

Bare Cremation is a technology company reinventing the funeral industry.

Bare Cremation was started with a simple vision
- **to give all Australians access to an affordable and stress free funeral service.**

We experienced first hand just how expensive, stressful and confusing arranging a funeral can be.

**So, we fixed it.**

We’ve built an entirely online funeral planning experience, for both families in their time of need, and older Australian's looking to prepay their funeral in advance. In bringing this experience online, we’re making funerals simple and inexpensive. We want like-minded people to join us for the ride.

As part of this transformation, we are looking for an exceptional Customer Care Specialist to join our team. At Bare, we want to be known as providing great customer experiences, and this role is core to that promise - as the first contact point for both existing and new customers.

**The Customer Care Specialist will be responsible for**:

- Managing all inbound calls from families looking for guidance and assistance in arranging a funeral.
- Arranging the logistics of funeral delivery with our state-based service providers, and communicating with families to ensure they’re comfortable with the process.
- Providing exceptional and overarching support to the families they work with. Our team goes above and beyond to make sure customer experience is exceptional.
- Contributing to Bare content and resources we provide customers, to ensure they are well informed, supported and empowered.
- A driving passion to help people in their greatest time of need.
- Complete dedication to delivering a truly great customer experience.
- Commitment to ensuring people experience end-of-life planning with compassion and grace.
- Autonomous and ambitious.
- Strong attention to detail and methodical under pressure.
- A valid driver's license

This role is an amazing opportunity to join us early in the company's growth. We offer lots of autonomy, amazing career growth potential, along with very competitive salary and perks.

**The main reason you will join however, is because you believe in what we do and are excited about truly transforming an industry.

  • Customer Care Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Scentre Group Full time

    Your opportunity As a Customer Care Specialist, you will ensure high levels of customer service are consistently demonstrated and will support the day to day operations. You'll provide a positive and memorable experience to our customers via the various means and support systems made available to you. You'll play a key role in our Parking Experience team,...

  • Customer Care Specialist

    4 weeks ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    Customer Care Specialist We're on the lookout for Customer Care Specialists - Nights who genuinely care about having real, meaningful conversations with our customers; and who want to grow their career with us. At CommBank, we believe in rewarding your development and performance. As you learn and gain new skills with us, your salary will increase...

  • Customer Care Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Scentre Group Full time

    Our Story Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand; partnering with the world's leading retail and luxury brands to create a unique shopping and leisure experience for our customers. A career with us fosters the chance to be a part of a company that is transforming the digital and physical retail...

  • Customer Care Specialist

    3 weeks ago

    Sydney, Australia Clarins Full time

    **Customer Care Specialist**: **Ready to bring passion into your career?** A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its _raison d’être_ is "making life more beautiful, passing on a more beautiful planet". Operating in...

  • Customer Care Specialist

    3 weeks ago

    Sydney, Australia Clarins Full time

    Customer Care Specialist**Ready to bring passion into your career?** A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its _raison d’être_ is "making life more beautiful, passing on a more beautiful planet". Operating in more than...

  • Customer Care Specialist

    2 months ago

    Sydney, Australia Commonwealth Bank Full time

    We’re on the lookout for Customer Care Specialists - Nights who genuinely care about having real, meaningful conversations with our customers; and who want to grow their career with us. At CommBank, we believe in rewarding your development and performance. As you learn and gain new skills with us, your salary will increase too. **Do work that...

  • Customer Care Specialist

    4 weeks ago

    Sydney, Australia Commonwealth Bank Full time

    We’re on the lookout for Customer Care Specialists - Nights who genuinely care about having real, meaningful conversations with our customers; and who want to grow their career with us. At CommBank, we believe in rewarding your development and performance. As you learn and gain new skills with us, your salary will increase too. **Do work that...

  • Customer Care Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Scentre Group Full time

    Job no: 497770Work type: CasualLocation: SydneyCategories: Customer ServiceOur StoryScentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand; partnering with the world's leading retail and luxury brands to create a unique shopping and leisure experience for our customers. A career with us fosters the chance to be a...

  • Customer Care Specialist

    4 weeks ago

    Sydney, Australia Commonwealth Bank Full time

    Start with a job - stay for a career - You can thrive in a flexible, work from home environment - with minimum 1 day per fortnight in your nearest office - Your financial wellbeing is important to us - our staff discounts and benefits will be everything you want and more We’re on the lookout for Customer Care Specialists who genuinely care about having...

  • Customer Care Specialist

    1 month ago

    Sydney, Australia Cuscal Limited Full time

    Company DescriptionOur client’s success is our success. And you make it happen!Payment systems are complex, regulated and ever-changing. And, while we may be small, we’re at the forefront of innovation punching above our weight. We’re enabling the future for our clients through tech like NPP, buy now, pay later, and open banking.  Our product teams...

  • Customer Care Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Bare Full time

    Bare Cremation is a technology company reinventing the funeral industry.Bare Cremation was started with a simple vision- to give all Australians access to an affordable and stress free funeral service.We experienced first hand just how expensive, stressful and confusing arranging a funeral can be.So, we fixed it.We've built an entirely online funeral...

  • Customer Care Specialist

    2 weeks ago

    Sydney, Australia ING Group Full time

    Customer Care Specialist **Do you love a sleep in before jumping into your day?** **Join our Customer Care team on our late shift!** Our Customer Care Specialists are key to us being Australia's most recommended bank, and we're on the lookout for locals who care about customers as much as we do to come "Do Your Thing" with our ING family. **Here's what...

  • Customer Care Specialist

    7 days ago

    Sydney, Australia S2M Digital Full time

    **Job Type**: - Full Time**Location**: - Sydney NSW**Classification**: - Call Centre & Customer Service**Sub Classification**: - Customer Service**Reference #**: - 3745814**Contact Name**: - Annabelle Gonzalez- **Salary**: This brand is trusted & loved by thousands of Australian families and experiencing exciting expansion into new markets...

  • Customer Care Specialist

    7 days ago

    Sydney, Australia S2M Full time

    12 month Contract / Hybrid Working Structure - Up to 72,150 inclusive of super - Gorgeous Office and central location - In walking distance Green Square Station! This brand is trusted & loved by thousands of Australian families and experiencing exciting expansion into new markets globally. They are on the lookout for two enthusiastic and process-oriented...

  • Customer Care Specialist

    3 days ago

    Sydney, Australia The Fork Full time

    Welcome to our fabulous world. We are _TheFork_. Our mission is to_ bring happiness through amazing dining experiences, _thanks to our 2 main products: TheFork App : the restaurant discovery and booking app for every occasion ️ TheFork Manager : the tool to digitize restaurant operations and be in full control of your business Creator of a unique model...

  • Customer Care Specialist

    3 days ago

    Sydney, Australia Tripadvisor Full time

    Welcome to our fabulous world. We are _TheFork_. Our mission is to_ bring happiness through amazing dining experiences, _thanks to our 2 main products: TheFork App : the restaurant discovery and booking app for every occasion ️ TheFork Manager : the tool to digitize restaurant operations and be in full control of your business Creator of a unique model...

  • Customer Care Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Tripadvisor Full time

    Welcome to our fabulous world. We are _TheFork_.Our mission is to_ bring happiness through amazing dining experiences, _thanks to our 2 main products:TheFork App : the restaurant discovery and booking app for every occasionTheFork Manager : the tool to digitize restaurant operations and be in full control of your businessCreator of a unique model that...

  • Customer Care Specialist

    7 days ago

    Sydney, Australia BT Talent Full time

    Fast-growing Fintech with truly innovative and customer centric offering, - Multi-Award winning business with incredible culture, - Expand your career pathways for development. Join this unique and award-winning business as it takes forward-thinking technology and helps its customers by providing streamlining and automating services when it comes to their...

  • Customer Care Specialist

    2 weeks ago

    Sydney, New South Wales, Australia S2M Full time

    12 month Contract / Hybrid Working Structure Up to 72,150 inclusive of super Gorgeous Office and central location In walking distance Green Square StationThis brand is trusted & loved by thousands of Australian families and experiencing exciting expansion into new markets globally.They are on the lookout for two enthusiastic and process-oriented Customer...

  • Customer Care Specialist

    3 weeks ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    Customer Care Specialist - Sydney - You are a hard worker who's driven to make a difference for our customers - We are a diverse and inclusive team - Together we can create brilliant customer experiences We're on the lookout for Customer Care Specialists who genuinely care about having real, meaningful conversations with our customers; and who want to grow...