Customer Care Specialist

6 months ago


Sydney, Australia Clarins Full time

**Customer Care Specialist**:
**Ready to bring passion into your career?**

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its _raison d’être_ is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story?

We are seeking an enthusiastic and switched-on Customer Care Specialist to join our team

**Responsibilities**
- Take ownership of the customer service experience by ensuring all customer interactions are seamless, best in class, and handled in a timely manner
- Promote a thorough and up to date knowledge of all products and services to become a brand expert
- Be across all product launches, marketing initiatives and customer communication touchpoints
- Assist with a variety of inquiries related to website navigation, customer orders and product information
- Provide input to optimise the website search and FAQs page based on customer feedback
- Assist with store inquiries related to stock availability, customer service and feedback.
- Identify customer service trends and suggest initiatives that could help improve the customer experience

**About You**
- You bring a passionate, dedicated and enthusiastic approach to customer service
- You have 1-2 years of contact centre or customer service experience
- You are a confident communicator and love customers
- You are confident with the Microsoft suite (Word, Outlook and Excel etc.)
- You have experience with Zendesk or similar programs.
- You are a Brand Ambassador and Customer Centric in all you do

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.



  • Sydney, Australia NSW Department of Customer Service Full time

    **Manager Customer Care, Intake and Triage** **Branch and Division**:Issues Resolution/Fair Trading Operations **Location**: Parramatta/Flexible **Term**: Ongoing/permanent **Grade**: Clerk Grade 11/12 **Salary range**: $139,787 - $161,663 + Super **Closing Date**: Tuesday 29th October (at 9.59am) **About the Role**: An exciting opportunity has become...


  • Sydney, Australia Cuscal Full time

    **Company Description** Our client’s success is our success. And you make it happen!** Payment systems are complex, regulated and ever-changing. And, while we may be small, we’re at the forefront of innovation punching above our weight. We’re enabling the future for our clients through tech like NPP, buy now, pay later, and open banking. Our product...


  • Sydney, Australia Commonwealth Bank of Australia Full time

    Customer Care Specialist We are currently recruiting Casual positions for our Customer Care Specialist role. **Do Work that Matters** As a Customer Service Representative within our contact centre, you'll be the friendly voice our customers hear when the contact us. You will assist customers manage their day-to-day banking across a range of products and...


  • Sydney, Australia Clarins Full time

    Customer Care Specialist**Ready to bring passion into your career?** A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its _raison d’être_ is "making life more beautiful, passing on a more beautiful planet". Operating in more than...

  • Home Care Specialist

    4 weeks ago


    Sydney, New South Wales, Australia Hammond Care Full time

    About the RoleWe are seeking compassionate female specialists to provide exceptional home care services. As a home care specialist, you will play a vital role in supporting individuals in their daily activities, ensuring their comfort, well-being, and independence within their own homes.


  • Sydney, Australia Cuscal Limited Full time

    Company DescriptionOur client’s success is our success. And you make it happen!Payment systems are complex, regulated and ever-changing. And, while we may be small, we’re at the forefront of innovation punching above our weight. We’re enabling the future for our clients through tech like NPP, buy now, pay later, and open banking.  Our product teams...


  • Sydney, Australia S2M Digital Full time

    **Job Type**: - Full Time**Location**: - Sydney NSW**Classification**: - Call Centre & Customer Service**Sub Classification**: - Customer Service**Reference #**: - 3745814**Contact Name**: - Annabelle Gonzalez- **Salary**: This brand is trusted & loved by thousands of Australian families and experiencing exciting expansion into new markets...


  • Sydney, Australia S2M Full time

    12 month Contract / Hybrid Working Structure - Up to 72,150 inclusive of super - Gorgeous Office and central location - In walking distance Green Square Station! This brand is trusted & loved by thousands of Australian families and experiencing exciting expansion into new markets globally. They are on the lookout for two enthusiastic and process-oriented...


  • Sydney, Australia ING Group Full time

    Customer Care Specialist **Do you love a sleep in before jumping into your day?** **Join our Customer Care team on our late shift!** Our Customer Care Specialists are key to us being Australia's most recommended bank, and we're on the lookout for locals who care about customers as much as we do to come "Do Your Thing" with our ING family. **Here's what...


  • Sydney, Australia Employment Hero Full time

    **Our mission and where you fit in**: At Employment Hero, we're an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 -...


  • Sydney, Australia Commonwealth Bank Full time

    We are currently recruiting Casual positions for our Customer Care Specialist role. **Do Work that Matters** As a Customer Service Representative within our contact centre, you’ll be the friendly voice our customers hear when the contact us. You will assist customers manage their day-to-day banking across a range of products and empathetically provide...


  • Sydney, Australia BT Talent Full time

    Fast-growing Fintech with truly innovative and customer centric offering, - Multi-Award winning business with incredible culture, - Expand your career pathways for development. Join this unique and award-winning business as it takes forward-thinking technology and helps its customers by providing streamlining and automating services when it comes to their...


  • Sydney, New South Wales, Australia Prestige InHome Care Full time

    Job SummaryWe are seeking a skilled and compassionate Personal Care Specialist to join our team at Prestige InHome Care. As a vital member of our team, you will provide tailored care services to our clients, ensuring their comfort, independence, and overall well-being.About the RoleAs a Personal Care Specialist, your primary goal will be to identify ways to...


  • Sydney, Australia Commonwealth Bank Full time

    We’re on the lookout for Full-time Customer Care Specialists who genuinely care about having real, meaningful conversations with our customers; and who want to grow their career with us at **5-7 Central Avenue **South Eveleigh.** At CommBank, we believe in rewarding your development and performance. **Do work that matters** We like to say that the...


  • Sydney, New South Wales, Australia Prospero Health & Social Care Full time

    Job OverviewWe are seeking experienced Registered Midwives to join our Maternity team at Prospero Health & Social Care. As a Maternity Care Specialist, you will work collaboratively with Obstetricians and Paediatricians to deliver exceptional care to mothers and babies.


  • Sydney, New South Wales, Australia Hammond Care Full time

    About the RoleWe are seeking a Compassionate Female Care Specialist to join our team in providing exceptional home care services. As a specialist, you will play a vital role in supporting individuals in their daily activities, ensuring their comfort, well-being, and independence within their own homes.The ideal candidate will provide essential and practical...

  • Home Care Specialist

    3 weeks ago


    Sydney, New South Wales, Australia Hammond Care Full time

    About the RoleAs a Home Care Specialist with HammondCare, you will play a vital role in supporting individuals in their daily activities, ensuring their comfort, well-being, and independence within their own homes.The ideal candidate will be compassionate, patient, and solutions-focused, with the ability to relate to people from diverse backgrounds.You will...


  • Sydney, New South Wales, Australia Estia Investments Full time

    Estia Health is a leading provider of aged care services in Australia, committed to delivering exceptional care and support to our residents. As a Customer Acquisition Specialist - Residential Aged Care, you will play a vital role in helping us achieve this mission.About the RoleWe are seeking an experienced customer-facing professional to join our team as a...


  • Sydney, New South Wales, Australia Aged Care Homes Full time

    Aged Care Clinical Nurse Specialist OpportunityWe are seeking a highly skilled and experienced Registered Nurse to join our team as an Aged Care Clinical Nurse Specialist.About the RoleThis is an exciting opportunity for a registered nurse with 2 years of experience in aged care to take on a leadership role within our organization. As an Aged Care Clinical...

  • Home Care Specialist

    3 weeks ago


    Sydney, New South Wales, Australia Hammond Care Full time

    **About the Role**As a Home Care Specialist with HammondCare, you will play a vital role in supporting individuals in their daily activities, ensuring their comfort, well-being, and independence within their own homes.We are seeking compassionate female home care specialists to join our team in providing exceptional home care services. In this role, you'll...