Customer Service/sales Co-ordinator

5 months ago


Frenchs Forest, Australia Optimal Recruitment Full time

Attractive Salary - Immediate Start
- Kick start your career - Fantastic Growth Opportunity and Great Company Culture
- Join a fast growing Smart Energy provider
- Based in Sydney's Northern Beaches - New Modern Offices

Join a motivated team, going through exciting growth in the sustainable energy sector, make your impact and be rewarded & recognised for your contribution.

Our client is a leading Australian-owned manufacturer and distributor of smart energy-efficient solutions, with deep expertise in LED lighting. They have been at the forefront of the environmental market, with a vision to reduce greenhouse emissions through smart technology, since their inception. They are currently experiencing significant growth, this is an exciting time to join the team.

As the Customer Service/Sales Co-ordinator, you will be responsible for sales enquiries, attend to customer enquiries, quotation requests, and troubleshooting supply queries and delivery requests. You will demonstrate exceptional customer service and exceptional interpersonal skills and have the opportunity to take ownership of this role.

This role would suit someone just completing a Diploma or Bachelor and looking for their first professional role, bringing your strong Customer Service skills and your enthusiastic nature you will be rewarded with a challenging role, career growth and working with a motivated team.

**Your new role**:

- Placing, tracking and checking domestic orders with our 3PL and delivery partners
- Provide internal support for the Sales teams
- Building relationships with our customers through quality conversations
- Proactively communicate with customers to follow up with previous interactions
- Develop product understanding so you can communicate with our customers to provide further information

**To be successful**:

- Positive with a can do attitude and willingness to learn
- Ability to work autonomously and collaboratively
- Deliver the highest level of customer service
- Strong problem solving skills
- Strong Computer skills and an eye for detail

If you are self -motivated, enjoy working in a multi-tasking environment and keen to evolve your career into new areas of the business, your contribution will be rewarded and recognised.


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