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Customer Service and Sales Officer
2 weeks ago
Opportunities for career development and growth
- Supportive, collaborative team
- Great location in Frenchs Forest
Our client is an award-winning, family-owned company looking for a highly motivated and enthusiastic Customer Service Officer to join their supportive team. You will be an integral part of the team and will be responsible for providing customers with the best possible solutions for their projects, as well as collaborating on sales initiatives. You will be rewarded with full training, leading to opportunities for career development. Be part of a fast-growing company with an exciting future
**The Role**
- Taking orders and payments.
- Work with the team to maximise benefit from sales and marketing initiatives, and complete additional sales activities.
- Conduct all aspects of the quotation process, including producing heating plans, ensuring all information provided is accurate and following up with clients on quotes.
- Participate in projects and tasks and contribute ideas.
- Collating and filing job information.
- General office duties and tasks, including assisting other departments when required.
**Skills Required**:
- Excellent customer service skills and able to quickly develop relationships with clients.
- Quick learner who is able to follow instructions and set procedures, and who has a good eye for detail.
- Exceptional organisational skills.
- Ability to multi-task, complete tasks from start to finish and meet deadlines.
- Intermediate to advanced Microsoft Office skills, and ability to learn new programs and systems quickly and easily.
- Excellent written and verbal communication skills.
- High level of energy, self-motivation and a strong work ethic.
- Desire to demonstrate initiative and be proactive.
- Genuine willingness to work collaboratively and be part of a team.
**Benefits**
- Full training provided - no experience in estimating is required.
- Grow your career with a successful, award-winning team.
- Career opportunities within a fast-growing company.
- Great office culture with a well-stocked kitchen and regular team lunches.
- Onsite parking.
- 50% off underfloor heating.
We encourage all applicants, including Aboriginal and Torres Strait Islander people, people with disability, LGBTIQ+ and culturally diverse communities.
- Only applicants with a full residential and working rights in Australia need apply, please note this role is based in Sydney’s Northern Beaches._