Patient Account Administrator

7 months ago


Melbourne, Australia Ramsay Health Care Full time

Permanent full-time opportunity
- Great opportunity for a graduate
- Ongoing professional development and a supportive environment

A fantastic opportunity for an entry level Patient Accounts Administrator to join our supportive, dynamic and growing team based in our VIC Head Office located in St Kilda.

**The Role**

The successful applicant will be part of a team that provides billing and collections support to several Ramsay Health Care private hospitals across Victoria. This is a great entry level opportunity for those looking to step into a key role within a national organisation.

**Key accountabilities of the role include**:

- Liaising with Health Funds and Customers
- Handle incoming billing and debt collections enquiries
- Follow up on unpaid accounts (debt collection)
- Maintaining the Aged Trial Balance to required KPIs
- Generation and submission of billing accounts to patients, health funds and third party payers
- Interpreting health fund contracts

**About You**

This position is suited to a reliable, self-motivated individual with high levels of accuracy and attention to detail. Additionally, you should possess a strong customer focus and demonstrate excellent communication skills, with the ability to collaborate well with stakeholders at various levels of the organisation.

**What will you bring?**
- Intermediate Computer literacy in Microsoft Excel
- Accounts Receivable knowledge
- Basic knowledge of accounting principles
- Certificate in Medical Terminology (desirable)
- Relevant health services experience (desirable)
- Knowledge of Health fund contracts and accounting processes (desirable)

**Why Choose a Ramsay Career?**

Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘**_People Caring for People’_** since 1972.

We believe in a bright future for our company and for every one of our employees - our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.

We offer a great range of employee benefits including:

- Access to LinkedIn Learning - over 18,000 courses to advance your professional education
- Internal peer nominated awards (as well as Ramsay’s National awards),
- Access counselling, wellbeing services, legal and financial assistance
- Ramsay corporate discounts including private health insurance, fitness passports and travel/ holiday discounts.
- We encourage and offer assistance and support for professional development
- Flexible Leave Program: purchase additional annual leave
- Hospital, Allied Health & Pharmacy discounts
- Salary sacrifice opportunities e.g., novated leases, self-education expenses and more
- Paid parental leave and study leave

**Requirements**:
Everyone who joins Ramsay:

- Must be **vaccinated against Covid-19, **a vaccine approved by the Australian Technical Advisory Group on Immunisation
- _Must provide a _**National Police** check conducted within the previous 12 months

**To Apply**

For enquiries, please contact Libby Pratt, Patient Accounts Team Leader

Applications Close Sunday 24th September



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