Patient Administration Assistant

7 months ago

Melbourne, Australia Ramsay Health Care Full time

**The Northern Private is a brand-new Ramsay Hospital highlighting the best of patient care and digital transformation. Work at a NEW premier, state of the art facility now open**
- Casual opportunities available_

**The Opportunity**

Joining our team as the Administration Assistant, your responsibilities will include welcoming patients, admissions and discharges, receipting payments, general enquiries and reception duties, pre-admitting patients, health fund eligibility checks.

The successful applicant must be very customer focused and be able to work a flexible roster, which will include weekends.

**What does success look like?**
- Be highly committed to providing excellent customer service outcomes for all patients, visitors and doctors
- Experience in a Medical Reception environment
- Proven organisational skills and the ability to coordinate multiple tasks
- Demonstrated proficiency in Patient Management/Practice Management systems
- Excellent friendly communication skills and demonstrated problem solving ability
- High degree of accuracy and attention to detail

**Remuneration**

On offer is a base hourly rate of **$28.76 + casual loading of 25%** + superannuation based on qualifications and experience, exclusive of penalties and allowances.

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a **free Employee Assistance Program** offering access to confidential counselling, coaching and support 24/7.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
- **_Please note_**_ casual employees may not be eligible for all benefits._

**The Hospital**

**Northern Private Hospital is a premier, state of the art facility**. **Located in the Riverlee New Epping precinct, 18km north of Melbourne’s CBD.

Northern Private Hospital will ensure the growing and diverse community can access high quality private health care, it will support the busy co-located public health system, and provide Specialists and healthcare professionals new opportunities in an expanding market.

The hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practicing the Ramsay Way philosophy of ‘_People Caring for People_’ since 1964.

**Requirements**:

- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases, which may include Covid-19.

**To Apply**

For enquiries, please contact Karlee Lennox, Patient Administration Manager

Applications Close: Friday 17th May

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