Eoi - School Technical Officer - Worongary State

6 months ago

Gold Coast, Australia Education Full time

This temporary vacancy is open to Expressions of Interest and any extensions to this appointment will not exceed 12 months.

**About the Department**:
The Department of Education are dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable adjustments to support applicants at all stages of the process and employee lifecycle.

**About the Role**:Responsibilities include**:

- Provide advice and assistance on maximising the potential of IT operations within the school, including acquisition, installation, operation, maintenance, repair and replacement.
- Support the school community with technical advice, instruction and assistance with electronic equipment in accordance with departmental, school and manufacturer's policy, guidelines and network standards.
- Provide effective and efficient support to staff and students to resolve issues associated with school computing facilities, whilst ensuring high end customer focus and communication.
- Provide regular preventative maintenance, routine and emergency repairs to all IT facilities and associated equipment.
- Maintain a range of technical services and accountable records related to the support of IT, including infrastructure used by the school.
- Communicate with various stakeholders, including Regional Office on technical matters and provide technical advice when required.

**About You**:
The suitable applicant would require the following skills and knowledge:

- Technical knowledge of server hardware and configuration and networking peripherals.
- A high or good level of understanding of PC desktop and laptop systems, Apple iPads and printer support.
- Strong analytical and problem-solving skills.
- A strong client focus.
- The ability to work as part of a team.
- Sound working knowledge of network security and security protocols.

**Mandatory requirements of this role are**:

- Holds a current Working with Children Check (blue card) issued by Blue Card Services
- Hold a DoE Orange Card School Administrator (OCSA) certification to access the school network, enabling the officer to perform high level support tasks including server technologies. (preferred)

**Enquiries should be directed to**:
Additional information
- A criminal history check may be initiated for the successful applicant.

This is a TO2 progression position as per the Role Description. The successful applicant will be appointed to the TO2 classification with eligibility for progression to the TO3 once specific criteria have been met or demonstrated. Please note salary rate shown is reflective of TO2 to TO3 classification range.
Please refer to the attached role description for any mandatory requirements for this position.

**Interested? To Apply**:

- Applicants are required to submit a current Resume, contact details for two referees (one of whom should be your current supervisor) and a 1 page written letter telling us why you are suitable for this role.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applicants need to be a current Queensland Government employee to be eligible to apply.
Applications from recruitment agencies will not be accepted.
When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.
Salary rate shown is reflective of full-time (1.0 FTE).
The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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