Eoi - School Technical Officer - Labrador State

7 months ago

Gold Coast, Australia Education Full time

This temporary vacancy is open to Expressions of Interest and any extensions to this appointment will not exceed 12 months.

**About Labrador State School**:
Labrador State School was officially opened in 1921. The school is situated on the Central Gold Coast and is the gateway to some of the best beaches and waterways in the world.
The School provides its 800 plus students with a quality education that focusses on literacy, numeracy and developing the whole child through academic, musical and sporting pursuits.Labrador State School is EQI accredited and is located only two blocks from the tranquil waters of the Broadwater where we enjoy a coastal lifestyle with kilometres of beaches and surf.

**Your Role**:Responsibilities include**:

- Provide advice and assistance on maximising the potential of ICT operations within the school/college, including acquisition, installation, operation, maintenance, repair and replacement.
- Support the school community with technical advice, instruction and assistance with electronic equipment, in accordance with departmental, school and manufacturer's policy, guidelines and network standards.
- Provide effective and efficient support to staff and students to resolve problems associated with school computing facilities, whilst ensuring high end customer focus and communication.
- Provide regular preventative maintenance, routine and emergency repairs to all ICT facilities and associated electronic equipment.
- Maintain a range of technical services and accountable records related to the support of ICT, including infrastructure, used by the school/college.
- Communicate with various stakeholders, including Regional and Central Support, on technical matters and provide technical advice, when required.

The suitable applicant would require the following skills and knowledge:

- Technical knowledge of server hardware and configuration, and networking peripherals.
- A high or good level understanding of PC desktop and laptop systems, Apple iPads and printer support.
- Excellent communication and interpersonal skills.
- Strong analytical and problem solving skills.
- A strong client focus.
- The ability to work as part of a team.
- Strong technical knowledge of server hardware and configuration, and networking peripherals.
- Understanding of Local Area Networks and of Wide Area Networks.
- Experience using remote support tools to support servers and workstations remotely, within the school environment.
- Sound working knowledge of network security and security protocols.

This is a TO2 progression position as per the Role Description. The successful applicant will be appointed to the TO2 classification with eligibility for progression to the TO3 once specific criteria have been met or demonstrated. Please note salary rate shown is reflective of TO2 to TO3 classification range.
Please refer to the attached role description for any mandatory requirements for this position.

**To Apply**:

- Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history).
- Attach a 2-page response to the How you may be assessed section of the attached role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applicants need to be a current Queensland Government employee to be eligible to apply.
Applications from recruitment agencies will not be accepted.
When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.
Salary rate shown is reflective of full-time (1.0 FTE).
The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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