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Account Manager
4 weeks ago
We are seeking a skilled and motivated **Account Manager **to join our close-knit team in our Sydney office.
**In this role you will**
- Represent Guardian Australia in the market, selling to a variety of agencies and clients.
- Build key relationships with agencies and clients.
- Respond to briefs and win business in order to hit designated revenue targets.
- Be an expert on Guardian products including display, audio, content and programmatic in order to meet demands of agencies and clients.
- Develop and maintain relationships with agencies to create repeat and new sales.
- Ensure agency contacts are kept up-to-date with relevant information about Guardian Australia.
- Manage campaign delivery on bookings including set up, management and reporting, collaborating with Ad Operations and Campaign Management teams.
- Utilise campaign performance and insights to recommend new strategies and products to proactively grow existing accounts.
**You'll bring**
Sales Skills
- Able to receive and interrogate a brief and work with the agency/client in order to gain the necessary information to facilitate the best possible Guardian response.
- Proficient in tools and platforms such as Excel, Powerpoint, Salesforce/CRM system, Google Ad Manager.
- Able to put together a response (usually via PowerPoint) using various elements and specialist resources - producing a response which is clear and answers the brief, by the deadline required.
- Able to present to a group of customer and internal stakeholders to communicate key elements of a response and how it addresses the brief.
- Able to cultivate solid customer relationships which encourage repeat and long term business.
- Ability to negotiate and close deals, using various closing strategies.
- Manages pipeline to ensure there are adequate opportunities to meet targets.
- Uses tools such as Excel and Salesforce to produce pipeline and track conversion rates etc.
- Works with direct line manager to ensure revenue is planned and forecasted accurately and so revenue targets are met together on agency patch.
- Ensure all clients and agencies are kept up-to-date with relevant information about the Guardian Australia through regular meetings and presentations.
Knowledge
- Understanding of the wider media landscape and where The Guardian will fit in regarding a client's brief. Using this information and The Guardian's value proposition, be able to piece together a response utilising The Guardian's product suite.
- Work alongside delivery and commercial optimisation teams (internal) to offer clients the best possible solution to access the Guardian suite of products.
- Seek knowledge inside and outside the organisation to ensure industry and product knowledge is current.
- Understanding of content marketing, brand strategy and the role of premium publishers in helping brands grow.
- Strong technical knowledge of digital advertising systems and technology incl DFP, Tags, Rich Media, Google Analytics etc.
Mindset
- Maintains an open-minded approach to tasks and tackles work with an optimistic mindset.
- Is able to collaborate successfully with different internal departments in order to successfully coordinate and implement both brief response and implementation from a sales perspective.
- Understands, and is able to act in accordance with, the company values. Is able to use those values as a guideline to how they conduct themselves internally and externally.
- Able to self-motivate and self-direct tasks to ensure time is spent on the appropriate tasks to achieve goals.
- Ability to remain resilient and resourceful across the peaks and troughs of revenue generation.
- Has excellent interpersonal skills in order to develop and maintain relationships across the entire organisation as well as with agencies/clients.
**About working at Guardian Australia**
- Hybrid working
- Employee assistance program (EAP) to support employee wellbeing
- Paid volunteer leave
- Dedicated diversity and inclusion employee groups, action plans (including our Reconciliation Action Plan) and cultural competency training
- Guardian digital subscription
For more information please view the full job description **here**.**
This role is being offered on a full-time, permanent basis.
We believe that our role in the Australian media is to give a voice to the most marginalised people in society and value and respect all differences in all people — including people of colour, Aboriginal and Torres Strait Islander peoples, people from different social classes, people with diverse gender and sexual identities, and people with disabilities (seen and unseen). We believe that these communities must be centred in the work we do, bringing a new perspective and a diversity of thought. We also encourage flexible working and aim to create a work environment where all employees feel respected.
Job Number
558
Location
Sydney, New South Wales, Australia
Business Area
Sales
Employment Type
Full time
