IT Service Continuity Manager

7 months ago


Sydney, Australia Talent International Full time

australia sydney permanent au$160000 - au$175000 per annum**A prestigious Financial Services provider is seeking an IT Service Continuity Manager to join their team on a permanent basis.**

In this newly created role, you will Working closely with the Major Incident Manager and take ownership of the IT Service Continuity function. You primary responsibilities will be to design, embed and streamline their business continuity plans, processes and procedures. This will include governance and continuous improvement of their Service Continuity / BCP processes and procedures, contributing to their major incidents playbook along with reporting / analytics and extensive stakeholder engagement with a range of technical and business stakeholders from across the business.

This position will also assist in managing major incidents when required and as such you will be required to be on-call 24/7.

**To be successful in this role, you will need**:

- Tertiary qualifications with relevant industry certifications (ie. ITIL)
- Extensive IT Service Continuity / Business Continuity experience gained within large, complex environments (preferably Financial Services)
- Advanced knowledge of IT infrastructure / service management (ITSM) with proven experience working in 24/7 environments
- Exceptional customer service and stakeholder engagement skills combined with strong communication skill
- Strong process improvement mindset
- Superior problem solving and skills
- Experience using ITSM tools such as ServiceNow, Jira

**In return my client is offering**:

- Competitive salary + annual discretionary bonus
- Flexible working environment (three days per week in the office)



  • Sydney, Australia Profusion PAC Pty Ltd Full time

    **Company Overview** Are you an experienced IT professional with a strong background in Service Management? Do you thrive in dynamic, regulated environments? Are you passionate about driving continuous improvement and ensuring system integrity? Join a leading financial services organisation as an IT Service Continuity Manager and make a significant impact...


  • Sydney, Australia Cuscal Limited Full time

    Company DescriptionBe the inventor and enabler of our business!At Cuscal, our tech team are the hands and heart of what we do best. They’re the inventors, the creators, the enablers of our business. They turn ideas into reality. They test. They refine. They perfect.Instead of being pigeon-holed, you’re supported to follow your ideas and bring them to...


  • Sydney, Australia The Movement Advisory Full time

    Circa 200K + bonus - CBD location & WFH - Financial powerhouse **Company downlow** This world leader in financial markets has an impressive history of growth, trust & innovation. They are working on some super sexy projects! This has got huge airtime with the big players in the finance world. They understand the grind and are offering a true hybrid...


  • Sydney, New South Wales, Australia Cuscal Limited Full time

    Job Description for IT Service Continuity ManagerAbout the RoleCuscal Limited is seeking an IT Service Continuity Manager to join our Service Operations team. As the inventor and enabler of our business, our tech team is responsible for the availability and reliability of the IT Services enabling Cuscal to make payments easy, accessible, and secure for our...


  • Sydney, Australia NSW Department of Customer Service Full time

    **Continuous Improvement Specialist, Ongoing opportunity, based in Sydney CBD** ***The Department of Customer Service is a service provider, regulator, and central agency of government. We are transforming the way we do business to help make NSW great. - Fantastic ongoing clerk grade 9/10 opportunity. - Salary range: $120,859 - $133,183+ super, commensurate...


  • Sydney, Australia Reserve Bank of Australia Full time

    Hybrid work environment - 3 days in office - Max term contract until 06 January 2027 - Showcase your IT Service Continuity experience - Support and implement IT Service Continuity within the large portfolio of projects About the business/role/team Reporting to the Team Lead, Service Continuity, this role is to implement and document the IT Service...


  • Sydney, Australia NSW Government -Department of Customer Service Full time

    **Continuous Improvement Specialists, Ongoing opportunity, Sydney CBD + Flexible/Hyrbird working options available** The Department of Customer Service is a service provider, regulator, and central agency of government. We are transforming the way we do business to help make NSW great. - Fantastic ongoing clerk grade 9/10 opportunity. - Salary range:...


  • Sydney, Australia Brennan IT Full time

    **Why work for Brennan?** At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting, and accepting being the cornerstone of the business....


  • Sydney, New South Wales, Australia Latitude IT Full time

    Company Overview">">Latitude IT is a leading technology solutions provider committed to delivering exceptional services and innovative solutions to its clients.">">Job Summary">We are seeking an experienced IT Service Delivery Manager to lead our Technology Operations team. As a key member of our leadership team, you will be responsible for managing the...


  • Sydney, New South Wales, Australia Rest Super Full time

    About the RoleRest Super is seeking a skilled Senior Manager to lead our Business Continuity and Physical Security Operations.This role requires a proactive individual who can work cross-functionally to ensure Rest can continue to operate in the face of disruptions.Lead the implementation and maintenance of business continuity strategies.Coordinate with Head...


  • Sydney, New South Wales, Australia Cuscal Limited Full time

    About the RoleWe are seeking an IT Service Continuity Specialist to join our team at Cuscal Limited.Key ResponsibilitiesMaintain accurate and up-to-date records of data and tasks.Coordinate internal and external communications to ensure seamless collaboration.Participate in team meetings and contribute to brainstorming sessions to drive project...


  • Sydney, New South Wales, Australia Latitude IT Full time

    We are seeking a highly skilled IT Service Delivery Operations Manager to join our team at Latitude IT.This is a rewarding career opportunity that offers a great salary, along with the chance to work with a supportive and collaborative team.About the JobAs an IT Service Delivery Operations Manager, you will be responsible for managing the day-to-day...


  • Sydney, Australia Domain Group Full time

    A great opportunity for an CX Continuous Improvement Manager to join Domain, reporting to the Director Customer Experience Operations. The Customer Experience, Continuous Improvement, Analytics and Voice of Customer function is accountable for articulating and delivering the Operational Roadmap through Continuous Improvement & Strategic Projects, governing...


  • Sydney, Australia DB Schenker Full time

    **_Are you ready to drive change and elevate continuous improvement?_** As a **Continuous Improvement Manager** at **DB Schenker**, you’ll have the opportunity to enhance your career within a global logistics network. Enjoy the best of both worlds: autonomy in a collaborative team environment. Bring your continuous improvement expertise, and you'll be...


  • Sydney, Australia DB Schenker Full time

    **_Are you ready to drive change and elevate continuous improvement?_** As a **Continuous Improvement Manager** at **DB Schenker**, you’ll have the opportunity to enhance your career within a global logistics network. Enjoy the best of both worlds: autonomy in a collaborative team environment. Bring your continuous improvement expertise, and you'll be...


  • North Sydney, Australia Zurich Insurance Full time

    **How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a great organisation that empowers wellbeing sound like to you?** **A new adventure awaits** At Zurich we’re on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our...


  • Sydney, Australia GWF Full time

    Excellent Career & Development Opportunities within the GWF business - Ermington site-based with free on-site parking - Free product to take home daily! Based at our Ermington site, we are looking for a Continuous Improvement Manager who enjoys working in a fast-paced, team-oriented environment, likes to be challenged, and values the opportunity to make a...

  • Continuous Improvement

    6 months ago


    Sydney, Australia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...


  • Sydney, New South Wales, Australia Cuscal Limited Full time

    Job DescriptionWe are seeking a skilled IT Continuity Specialist to join our Service Operations team at Cuscal Limited.About the RoleThis role is responsible for ensuring the availability and reliability of our IT services, which enable seamless payments for our clients and partners. As an IT Continuity Specialist, you will oversee all aspects of service...


  • Sydney, New South Wales, Australia Singtel Group Full time

    At the Singtel Group, we have an ambitious goal to be a leading telecommunications company in Asia.As part of our Business Continuity team, you will play a critical role in ensuring the continuity of our operations. Your primary responsibility will be to develop and implement business impact assessments, business continuity plans, and crisis management...