Contact Centre Officer

**Reference #**: - JF/ST0022**Title**: - Contact Centre Officer - Federal Government**Category**: - Office Administration**Location**: - ACT**Work Type**: - Contract**Remuneration**: - $Neg**Term**: - 6 Months**Description**: Contact Centre Officer - ASAP start - **Federal Government**: - **Canberra + flexible working arrangements**: - **6 month...

Inbound and Outbound Calls - High-level Customer Service - Webex, Microsoft Teams, Adobe and Office **Key Accountabilities** - Work accurately and manage conflicting tasks to meet deadlines with mínimal supervision. - Provide high level customer service, over the phone, or in writing, this is a contact centre role. - Carryout general administrative...

Overview of the Team and role The Claims Management Group is a key contributor to Comcare’s strategic objective and purpose of delivering an effective, fully funded and sustainable workers’ compensation scheme for the Australian Public Service. The Claims Management Group works with employers and employees to identify and target strategies that...

ASAP start - Canberra (Fairbairn) - 6 months from commencement with possible extension - Baseline security Clearance is Preferable **APS4 Contact Centre Officer** - **Baseline clearance or ability to obtain.**: - **Initial 6-month contract with a possible extension available.**: - **Experience working in a call centre/customer service environment is...

**Overview of the Team and role** The Claims Management Group is a key contributor to Comcare’s strategic objective and purpose of delivering an effective, fully funded and sustainable workers’ compensation scheme for the Australian Public Service. The Claims Management Group works with employers and employees to identify and target strategies that...

**APS4 Contact Centre Officer** 6-Month Contract| Canberra Location | $50.61 per hour plus 11% superannuation **OVERVIEW** **YOUR RESPONSIBILITIES** - Refer complex enquiries to relevant regulatory areas within the department. - Use enquiry management technology to manage and log enquiries. - Assist in identification of hot issues. - Chair/minute team...

Develop problem-solving, collaboration, and resilience skills - Join the Regulatory Assistance Section, driving engagement - Full time APS4 position on a 6 month contract - Develop problem-solving, collaboration, and resilience skills. - Join the Regulatory Assistance Section, driving engagement - Full time APS4 position on a 6 month contract Our client, a...

Our client is seeking to fill an APS 5 officer role within the Contact Centre. This position is on a Non Ongoing basis for an inital 6 months. Location will be in Woden Canberra. Your duties will include: - Managing relationships with policy, corporate and program areas for which the Contact Centre provides services, including developing and managing...

APS 4 - $72,002 - $78,386 per annum plus superannuation - Portfolio Strategy Division - Canberra, ACT **Who we are** The Portfolio Strategy Division is the department's central policy area. The division supports our ministers and the department to engage with the complex cross-cutting policy challenges in Australian climate, energy, environment, and water...

About the RoleThe Claims Management Group is a key contributor to Comcare's strategic objectives, delivering an effective and sustainable workers' compensation scheme for the Australian Public Service.As a Contact Centre Administration Officer, you will provide client support functions, handling calls and allocating administrative tasks to facilitate early...

About the RoleThe Claims Management Group is a key contributor to Comcare's strategic objectives, delivering an effective, fully funded, and sustainable workers' compensation scheme for the Australian Public Service.The Contact Centre Administration Officer plays a crucial role in providing client support functions, handling calls, and processing tasks...

Lead, develop and inspire a high performing team in Canberra - Permanent and secure role offering a full time salary - Flexible working hours to suit your work life balance needs. Monday to Friday! **About the Role**: - Exciting senior leader opportunity with a national leader in employment, skills, and support services, working closely with the...

Lead, develop and inspire a high performing team in Canberra - Permanent and secure role offering a full time salary - Flexible working hours to suit your work life balance needs. Monday to Friday! **About the Role**: - Exciting senior leader opportunity with a national leader in employment, skills, and support services, working closely with the...

About the RolePERSOLKELLY is seeking highly skilled Call Centre Officers to join our team in a major national project led by the federal government across Australia.Key ResponsibilitiesWork closely with Supervisors to support escalation cell staff and ensure policy and knowledge articles inform responses and procedures are followed at all times to ensure...

Hybrid working arrangements - 12 Month contract - Sydney or Brisbane We are working with a award winning super fund who is looking for 3 contact center offices with a strong understanding of Life Insurance claims process to join their team. For you; - Hybrid working arrangements - Opportunity to work for a fantastic super fund - Excellent salary - A...

APS Level 5 - $81,372 - $88,000 - Fairbairn, ACT Do you have a passion for customer service? If so, we have a terrific opportunity to join a dynamic team at the heart of health product regulation in Australia. Your job is to deliver high quality communication supporting our internal and external stakeholders. You’ll be a natural collaborator with success...

About the RolePERSOLKELLY is seeking highly skilled Call Centre Officers to join our team in a major national project led by the federal government across Australia.Key ResponsibilitiesWork closely with Supervisors to support escalation cell staff and ensure policy and knowledge articles inform responses and procedures are followed at all times to ensure...

**Job description**: We are seeking an **APS5 Contact Officers** for a Federal Government department located in Greenway ACT. The positions are contracted up to 12 months including a salary + 15.4% super. The Scheme is a high priority for Government and the department, with the ongoing commitment to the success of the Scheme and developing high performing...

**Job description**: We are seeking an **APS5 Contact Officers** for a Federal Government department located in Greenway ACT. These positions are contracted up to 12 months including a salary, accrued leave + 15.4% super. The Scheme is a high priority for Government and the department, with the ongoing commitment to the success of the Scheme and developing...

As part of our client's Brand, Marketing and Customer Channels group, the Customer Channels team provides customer experience and service support to the organisation's Retail division, geared to deliver critical services and strategies to drive business growth and innovation. The team's customer service expertise is core to the success of the local Contact...