Contact Centre Officer

**Overview of the Team and role** The Claims Management Group is a key contributor to Comcare’s strategic objective and purpose of delivering an effective, fully funded and sustainable workers’ compensation scheme for the Australian Public Service. The Claims Management Group works with employers and employees to identify and target strategies that...

ASAP start - Canberra (Fairbairn) - 6 months from commencement with possible extension - Baseline security Clearance is Preferable **APS4 Contact Centre Officer** - **Baseline clearance or ability to obtain.**: - **Initial 6-month contract with a possible extension available.**: - **Experience working in a call centre/customer service environment is...

**APS4 Contact Centre Officer** 6-Month Contract| Canberra Location | $50.61 per hour plus 11% superannuation **OVERVIEW** **YOUR RESPONSIBILITIES** - Refer complex enquiries to relevant regulatory areas within the department. - Use enquiry management technology to manage and log enquiries. - Assist in identification of hot issues. - Chair/minute team...

Develop problem-solving, collaboration, and resilience skills - Join the Regulatory Assistance Section, driving engagement - Full time APS4 position on a 6 month contract - Develop problem-solving, collaboration, and resilience skills. - Join the Regulatory Assistance Section, driving engagement - Full time APS4 position on a 6 month contract Our client, a...

APS 4 - $72,002 - $78,386 per annum plus superannuation - Portfolio Strategy Division - Canberra, ACT **Who we are** The Portfolio Strategy Division is the department's central policy area. The division supports our ministers and the department to engage with the complex cross-cutting policy challenges in Australian climate, energy, environment, and water...

Canberra, ACT (The agency supports and promotes flexible working, including remote options on negotiation) - Ongoing/Non-Ongoing (Non-ongoing will be offered for 12 months) - $95,284 - $108,474 + Superannuation **About the Branch**: The Corporate Branch is responsible for delivering enabling services that support the effective and efficient operation of the...

APS 5 - $81,690 - $89,615 - Portfolio Strategy - Canberra, ACT - The Contact Centre Section is the first point of contact with external stakeholders and assists to resolve their questions. - While the Communication Procurement Team delivers communication procurement advice and support across the department. - The Communication Procurement and Contact Centre...

Lead, develop and inspire a high performing team in Canberra - Permanent and secure role offering a full time salary - Flexible working hours to suit your work life balance needs. Monday to Friday! **About the Role**: - Exciting senior leader opportunity with a national leader in employment, skills, and support services, working closely with the...

Lead, develop and inspire a high performing team in Canberra - Permanent and secure role offering a full time salary - Flexible working hours to suit your work life balance needs. Monday to Friday! **About the Role**: - Exciting senior leader opportunity with a national leader in employment, skills, and support services, working closely with the...

APS Level 5 - $81,372 - $88,000 - Fairbairn, ACT Do you have a passion for customer service? If so, we have a terrific opportunity to join a dynamic team at the heart of health product regulation in Australia. Your job is to deliver high quality communication supporting our internal and external stakeholders. You’ll be a natural collaborator with success...

APS Level 6 - $94,736 - $106,876 - Canberra, ACT We are seeking a highly motivated individual with strong organisational skills to join the Business Management Team in the Department of Health and Aged Care's Contact Centre. As a Business Manager, you will lead a team that provides a range of management and enabling services to the Contact Centre, In...

APS Level 4 - $78,954 - $83,424 - Canberra, ACT The Department of Health and Aged Care Contact Centre is seeking a motivated individual to fill our APS 4 Business Support Officer role. To be successful in these roles you must have strong communication skills and excellent attention to detail.

The opportunity: - Provide support to our frontline merchants in a helpdesk environment within a dynamic and friendly team. - Thrive in a fast paced and supportive environment. Your responsibilities include: - Demonstrate Worldline values in all aspects of your work - Provide general and technical support to our frontline merchants and follow our...

APS Level 6 - $94,736 - $106,876 - Canberra, ACT Are you passionate about making a difference through quality, compliance and continuous improvement? The Department of Health and Aged Care's Contact Centre is looking for a Total Quality Manager to lead a team responsible for driving service excellence across many facets of the Centre's operations such as...

**Job no**: 517448 **Brand**: Flight Centre **Work type**: Full time **Location**: Australian Capital Territory, New South Wales **Categories**: Leisure Travel & Retail **Are you looking to take on more responsibility?** **Are you looking to lead a team of like-minded individuals?** **Are you passionate about leadership and progressing in your...

Our client is a well-respected and market leading energy infrastructure and distribution provider in the ACT, as well as being one of ACT’s largest employers. They are committed to providing safe and reliable services to the Australian Capital Territory (ACT) and surrounding region. They believe in safety for their consumers and employees and by investing...

As part of our client's Brand, Marketing and Customer Channels group, the Customer Channels team provides customer experience and service support to the organisation's Retail division, geared to deliver critical services and strategies to drive business growth and innovation. The team's customer service expertise is core to the success of the local Contact...

**The Organisation** The Australian Security Intelligence Organisation (ASIO) protects Australia and Australians from threats to their security. In a complex, challenging and changing security environment, our success is built on the imagination and intelligence of our team. ASIO's people are ordinary Australians but they do extraordinary things - they are...

**Job description**: We are seeking an **APS5 Contact Officers** for a Federal Government department located in Greenway ACT. These positions are contracted up to 12 months including a salary, accrued leave + 15.4% super. The Scheme is a high priority for Government and the department, with the ongoing commitment to the success of the Scheme and developing...

**Job description**: We are seeking an **APS5 Contact Officers** for a Federal Government department located in Greenway ACT. The positions are contracted up to 12 months including a salary + 15.4% super. The Scheme is a high priority for Government and the department, with the ongoing commitment to the success of the Scheme and developing high performing...