Insurance & Claims Contact Centre Officer - Life

1 week ago


Canberra, Australia Ensure Recruitment Full time

Hybrid working arrangements
- 12 Month contract
- Sydney or Brisbane

We are working with a award winning super fund who is looking for 3 contact center offices with a strong understanding of Life Insurance claims process to join their team.

For you;
- Hybrid working arrangements
- Opportunity to work for a fantastic super fund
- Excellent salary
- A supportive management team
- Work with a close knit team

You will;
- Take inbound calls from claimants regarding their claims or the claims process
- Liaise with relevant stakeholders to gather information
- Follow-up with claimants around outstanding information

Your background will include;
- Experience working within **life insurance/Superannuation claims environment**:

- Strong understanding of the life insurance claims process
- Superior customer service skills



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