APS3 Contact Centre Administration Officers

6 months ago


Canberra, Australia Comcare Full time

Overview of the Team and role

The Claims Management Group is a key contributor to Comcare’s strategic objective and purpose of delivering an effective, fully funded and sustainable workers’ compensation scheme for the Australian Public Service. The Claims Management Group works with employers and employees to identify and target strategies that facilitate early and sustainable return to work or recovery at work. 

The Contact Centre Administration Officer is responsible for providing client support functions primarily through the handling of calls received through the Comcare and Claims Contact Centre, allocated administrative and processing tasks including non-complex/general payment processing within required timeframes and the accurate receipting and recording of records. The Contact Centre Administration Officer will contribute to the achievement of key performance indicators for the Financial and Client Services team. The role reports to the Senior Client Services Officer.

Specific conditions apply to th



  • Canberra, Australia Comcare Full time

    **Overview of the Team and role** The Claims Management Group is a key contributor to Comcare’s strategic objective and purpose of delivering an effective, fully funded and sustainable workers’ compensation scheme for the Australian Public Service. The Claims Management Group works with employers and employees to identify and target strategies that...


  • Canberra, ACT, Australia Comcare Full time

    Key ResponsibilitiesThe Contact Centre Administration Officer will be responsible for providing exceptional client support functions, primarily through the handling of calls received through the Comcare and Claims Contact Centre. The role will involve allocating administrative and processing tasks, including non-complex/general payment processing within...


  • Canberra, Australia SOS Recruitment Full time

    12 Month Contract with Possible Extension | Brisbane Locations | $39.00 to $45.00 per hour plus 11% superannuation **OVERVIEW** Our Federal Government client is currently seeking an experienced Service Support Officer to join their team at the APS3 level. Within this role you will provide front line customer service both in person (at front reception) and...

  • Contact Centre Officer

    5 months ago


    Canberra, Australia HiTech Personnel Full time

    **Reference #**: - JF/ST0022**Title**: - Contact Centre Officer - Federal Government**Category**: - Office Administration**Location**: - ACT**Work Type**: - Contract**Remuneration**: - $Neg**Term**: - 6 Months**Description**: Contact Centre Officer - ASAP start - **Federal Government**: - **Canberra + flexible working arrangements**: - **6 month...


  • Canberra, ACT, Australia Comcare Full time

    Role OverviewThe Claims Management Group at Comcare plays a vital role in delivering an effective workers' compensation scheme for the Australian Public Service. As a Contact Centre Administration Officer, you will contribute to this objective by providing client support functions, handling calls, and processing administrative tasks within required...


  • Canberra, Australia HAYS Full time

    An Australian Public Service role seeking APS3 Contact and Early Resolution Centre Officers. **Your new company** A federal government agency recruiting for Contact and Early Resolution Centre Officers in a well-established agency to join their team on a temporary contract initially for a 6-12-month contract. This Australian Government Department plays a...


  • Canberra, ACT, Australia Comcare Full time

    Overview of the RoleThe Claims Management Group plays a vital role in Comcare's strategic objectives, focusing on delivering an effective and sustainable workers' compensation scheme for the Australian Public Service. This team collaborates with employers and employees to identify strategies that facilitate early and sustainable return to work or recovery at...


  • Canberra, ACT, Australia SOS Recruitment Full time

    Job DescriptionAPS3 Accounts Payable OfficerOverviewSOS Recruitment is seeking an experienced Accounts Payable Officer to join their team at the APS3 level. The successful candidate will provide support to the creditor team and be responsible for general administration duties.Your ResponsibilitiesCreating and amending vendors/creditors.Work closely with...


  • Canberra, ACT, Australia Department of Home Affairs Full time

    About the OpportunityWe are seeking an experienced APS3 professional to join our Immigration Group in the Department of Home Affairs. As a transfer opportunity, this role is open to APS3 employees currently working in an ongoing role in the Australian Public Service.Key ResponsibilitiesTransfer to the APS3 level in the Department of Home Affairs, Immigration...

  • APS3 Library Officer

    2 weeks ago


    Canberra, ACT, Australia ignite Full time

    Job Title: APS3 Library OfficerAbout the Role:We are seeking an experienced APS3 Library Officer to join our team at Ignite. As a key member of our library team, you will be responsible for the safe handling and control of valuable collection material.Key Responsibilities:Undertake the physical requirements of the role, including handling and storing...


  • Canberra, Australia Comcare Full time

    Comcare has two immediate Non-Ongoing vacancies for APS3 Statutory Oversight Support Officers. A merit pool will be created and may be used to fill future Ongoing and Non-Ongoing vacancies. **Overview of the Team and role** Statutory Oversight actively promotes Privacy and develops Comcare-wide privacy training and is responsible for ensuring Privacy...

  • Contact Centre Officer

    5 months ago


    Canberra, Australia Infopeople Full time

    Inbound and Outbound Calls - High-level Customer Service - Webex, Microsoft Teams, Adobe and Office **Key Accountabilities** - Work accurately and manage conflicting tasks to meet deadlines with mínimal supervision. - Provide high level customer service, over the phone, or in writing, this is a contact centre role. - Carryout general administrative...

  • APS3 Library Officer

    3 weeks ago


    Canberra, ACT, Australia ignite Full time

    Job Title: APS3 Library OfficerAbout the Role:We are seeking an APS3 Library Officer to join our team at Ignite. The successful candidate will be responsible for working with a highly-sought cultural institution to find an APS 3 Library Officer. This is an initial position until June 2024 and you will be engaged as a Labour-hire.To be considered for this...

  • Administrative Officer

    5 months ago


    Canberra, Australia Department of Employment and Workplace Relations Full time

    APS Level 3 - Canberra, ACT - $69,863 - $72,767 **About the Department of Employment and Workplace Relations** We enable access to quality skills, training and employment services to support Australians find secure work in fair, productive and safe workplaces - supporting individuals and our nation to prosper. **The Role** The position is a full time...


  • Canberra, Australia National Library of Australia Full time

    My Forms - My Tests - My Interviews - My Details **APS3 - Imaging Officer (several positions)**: - Undertake a varied range of imaging production tasks - Scan Library collection material and quality assure digitised images - Newly created positions As a world leading library, the National Library of Australia offers an innovative and collaborative...


  • Canberra, ACT, Australia SOS Recruitment Full time

    Job SummaryWe are seeking an experienced Accounts Payable Officer to join our team at the APS3 level. As a key member of our creditor team, you will provide support and be responsible for general administration duties.Your Key ResponsibilitiesCreating and amending vendors/creditors.Working closely with your supervisor to respond to super vendor enquiries and...


  • Canberra, ACT, Australia SOS Recruitment Full time

    Job OverviewSOS Recruitment is seeking an experienced Accounts Payable Officer to join their team at the APS3 level. As a key member of the creditor team, you will provide support and be responsible for general administration duties.Your ResponsibilitiesCreating and amending vendors/creditors.Work closely with your supervisor in relation to any super vendor...

  • Contact Centre Officer

    5 months ago


    Canberra, Australia Chandler Macleod Full time

    As one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals. Our client is seeking to engage a...


  • Canberra, Australia HAYS Full time

    A central agency recruiting an APS3 Customer Service Officer for a 6-12 month initial contract **Your new company** This leading Federal Government Agency is known for their service delivery against key projects that have a direct impact on the Australian Community, they have a nationwide presence and have a significant role in the growth and development...


  • Canberra, Australia HAYS Full time

    A central agency recruiting for an APS3 Customer Service Officer **Your new company** This leading Federal Government Agency is known for their service delivery against key projects that have a direct impact on the Australian Community. They have a nationwide presence and have a significant role in the growth and development of the Australian...