Key Account Coordinator Truganina Vic
2 months ago
YOUR ROLE
Based at our Truganina VIC offices (hybrid working), we’re seeking a confident and enthusiastic Key Account Coordinator to support the Key Account Manager on one of our larger key accounts in the finished vehicles space.
You’ll work collaboratively with the customer to ensure satisfaction with our service delivery by monitoring on-time delivery and damage performance, providing support with bookings including a-hoc quotes and special movements.
**Specifically, you will**:
Support the production and dissemination of contract KPIs and performance reports to key stakeholders
Work closely with our vehicle logistics operations teams to ensure communications are optimised and on-time-delivery targets are met
Participate in weekly, monthly and ad-hoc customer meetings, taking / distributing minutes and coordinating action items as required
Complete regular and ad-hoc reporting and analysis of data that supports the development of insights and related decision-making.
WHAT ARE WE LOOKING FOR?
Intermediate skills in other MS Office products
Strong communication, planning and prioritisation skills
Strong customer service and results focus
Flexible and adaptable style to meet competing demands
**Bonus**: tertiary qualified and/or experienced in transport sector.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey.
**CEVA Logistics' Diversity Statement**:
As a global organisation, diversity is critical to our business success; only when we can reflect the cultures, languages, attitudes, and local knowledge of our customers, can we succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. CEVA Logistics is proud to be an equal employment opportunity workplace. We welcome and encourage all qualified applicants, who will receive consideration for employment without regard to Aboriginal and Torres Strait Islander, LGBTIQA, race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.
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